Business / Quality Analyst

Job Terms:
Start date:
Posted By:
Vicki Schuch

Job Description:

We are looking for a Business & Quality Assurance Analyst for a 6+ month assignment. It is a 100% remote opportunity, client is on EST. 

The BA (Business Analyst) & QA (Quality Assurance) "BA/QA" role will work in conjunction and collaboration with the Product Owners, Agile Release Managers, Project Stakeholders, and Development Team members to help manage digital product portfolios. This is accomplished by deep requirements gathering and analysis of business process and data, to create deliverables that outline ticket level work for the development team. The BA also acts as a quality assurance tester to ensure all business requirements are tested, analyzed, and delivered. In this role, the BA/QA resource is capable of organizing a backlog of (Jira) tickets, running agile events (such as standups or retrospectives), and clearing developer roadblocks.


  • Act as project liaison between Product Owner, Development Team, and Business Stakeholders
  •  Elicit and distill project requirements from stakeholders that the Product Owner identifies as meeting business objectives and expectations
  • Requirements gathering/writing into Jira tickets to be worked by the development teams
  • Coordinated with UX or Dev Leads
  • Communicate updates on assigned deliverables
  • Data, process/workflows, asset/content collection, comp/design feedback, and other business requests
  • Perform and/or support quality assurance, user-acceptance testing, and adoption/training where needed
  • Write comments, follow-up tickets, or other communications as needed for teams or stakeholders
  • Assist in monthly/quarterly analytics reporting
  • Support ongoing initiatives and products in the agile scrum cadence and portfolios of work
  • Perform troubleshooting and technical steps as needed in order to assist stakeholders in understanding technical issues and limitations
  • Help Product Owner to manage backlog, epics/versions, capital/expense labels and flags on Jira tickets
  • Log all time worked to Jira tickets


  • Associate or bachelor’s degree in related field or equivalent work experience
  • 3+ years working in Agile Scrum environment. Preference given to candidates who have acted as Scrum Master prior or have certifications.
  • 3+ years’ experience in information technology preferred, with a focus on projects including websites, portals, apps, mobile, data integration, analytics
  • 3+ years working directly with business teams preferred, in a role understanding and translating business needs into technical implementation
  • Demonstrated expertise in understanding workflows and business process, identifying issues and providing solutions that leverage relevant technologies


  • Excellent oral and written communication skills required
  • Organizational skills a with strong time-management skills are a must!
  • Experience with project management, scrum/kanban agile methodologies, and the software development life cycle process required
  • Experience with manufacturing B2C, B2B environment is preferred
  • Has participated in the development of digital product releases
  • Experience in generating requirements to successfully meet business needs
  • Flexibility and adaptability to perform in high-volume, fast paced, and dynamic environment
  • Demonstrated ability to successfully collaborate and manage cross-functional projects involving global processes, cross-functional teams, and third party vendors