#174714

UX Researcher

Location:
Remote
Job Terms:
Temporary
Salary:
$70/hr
Start date:
01/03/2022
Posted By:
Sara El-Shami
Date:
11/17/2021

Job Description:

Aquent is looking for a UX Researcher for our Fortune 500 Financial client. This is a full time, remote role for 6 months with potential to extend and go permanent and offers full benefits. This is a great opportunity to work with a Data Experience Design team focusing on how data is managed on various platforms.

Collaboration & Connecting
Collaborate with technology, product, and business teams to inform intuitive and engaging customer experiences
Translate complex ideas into understandable concepts that evolve and enhance the product experience
Advocate for the customer through human-centered design methodologies
Champion prioritization of design centered product enhancements grounded in research and analysis
Actively teach and mentor designers
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset - this is as important to the work as the results

Discovery & Delivery
Demonstrate fluency with design research tools and techniques to measure success, present opportunities, and support decision-making and prioritization
Practice and help evolve the team’s research techniques and toolset to work effectively in cross-team collaboration
Participate in end-to-end product design by:
Conducting in-person and remote research studies at all stages from discovery to validation, using a variety of methods to understand customer needs and define opportunities such as usability studies, card sorting, field studies, cognitive walk-throughs, contextual inquiry, participatory design.
Helping designers and non-designers on project teams understand and apply research findings by framing problems, defining insights, and designing new methodologies/practices to serve customer needs
Distilling findings into clearly articulated and actionable insights to influence the direction of research for stakeholders
Facilitating and participating in workshops with internal and external stakeholders to align with business needs
Participate in presenting research and analysis clearly and effectively across various organizations by supporting, explaining, and demonstrating usability approaches and research to a variety of audience types from design experts to non-designers
 

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR

___________________________

Freelancing long-term with Aquent gets you access to some pretty cool things:
- You're paid weekly
- Subsidized health and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk)
- Paid Sick Leave for all US and Canada talent
- Access to Fidelity 401(k) with company match
- Access to FSA Program (pre-tax payment toward bus or train passes, etc.)
- Direct deposit for your paycheck
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Aquent support: your Aquent Agent checks in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)Not the job for you? Tell your friends and reap the Rewardshttps://aquent.com/rewards/