Social Media Community Manager

New York, NY
Job Terms:
DOE + Benefits
Start date:
Posted By:
Mindy Totaro

Job Description:

As the Social Media Community Manager, you'll contribute your experience in and passion for social media marketing, leading social editorial and community management plans for the workspace product brands. You'll collaborate with team members to bring compelling digital stories to millions of followers across key social channels. 

In this role, you will demonstrate exceptional collaboration and communication skills as you partner with Product Marketing, Brand, Communications, and other functions within the team. You will own the cadence of digital communications across multiple social media channels. You'll quickly adapt large-scale plans and messages to meet the needs of a fast-changing business, and you thrive in ambiguity. 

You'll demonstrate a creative aptitude in both copy and visuals and be responsible for owning a social voice across multiple brand expressions. You will expand the creative and strategic comfort zones of internal stakeholders and inspire agencies to do their best creative. And everything you do will be informed by analytics and social listening, ensuring our actions are grounded in data and representative of our customers’ needs. 

Lastly, you’ll  be responsible for engaging users. The community manager will communicate customer suggestions and provide ideas for product improvement, along with expanding our community members base and generate community awareness.

Bachelor's degree or equivalent practical experience. 
0-3 years of social media community management experience.

Experience with social media technologies (e.g., Spinklr, Google Analytics and Brand Watch). 
Experience working with brands
Workspace technologies and/or digital transformation. 
Experience working with external creative agencies on social media content/campaigns. 
Experience managing social media channels.

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.