Senior UX Designer

Job Terms:
Start date:
Posted By:
Sara El-Shami

Job Description:

Aquent is looking for a Senior UX Designer for our Fortune 500 Financial client. This is a full time, remote, 4 month contract with full benefits. We are currently seeking a UX Designer to join our Consumer Card and Bank Design team and support the launch and redesign of our Bill Payment experience. Join us as we test and learn our way to a new and differentiated experience aimed at helping our customers manage their essential expenses within their banking ecosystem.

This role will closely collaborate with tech partners to launch early pilots of the new experience and then partner with the design team and product peers to design the next iterations across iOS, Android, and Web. While adapting to a shifting landscape, it will be key that you balance our platform's capabilities with the customer and business needs.

The Design team is passionate about advocating for user needs and delivering world-class products that redefine our customers day-to-day financial activities. We are at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

What You’ll Do:
You’ll be asked to handle a variety of responsibilities, including:

Collaboration & Connection
Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience.
Advocating for the customer through human centered design methods.
Working remotely with partners and teams across various geographies.
Collaborating with technology, product, and business teams to translate customer and business needs into intuitive and engaging digital experiences.

Discovery & Delivery
Work with the cross functional team to translate experience scope decisions into production-ready design for mobile & web
Participate in end-to-end product design work:
Working with researchers to refine understanding of customer needs and define opportunities for experience improvement through usability studies
Designing within existing standards of our internal design system, best practices, and guidelines
Creating high-fidelity design assets along with detailed documentation for acceptance, development, and delivery to market in close partnership with engineering colleagues

Basic Qualifications
At least 4 years of experience with User Experience design
Demonstrated expertise with design and prototyping tools including, such as: Figma
Familiarity with working in an established design system
Comfortable collaborating closely with Product and Tech partners
Preferred Qualifications
Designing for cross-channel experiences
Experience designing for native mobile (iOS and Android) and web

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR