Research Operations

Atlanta, GA
Job Terms:
50.00-55.00 per hour // W2 non-exempt
Start date:
Posted By:
Andrew Banister

Job Description:

Project Overview:

We inspire insights-driven marketing inside and outside our organization. We understand the digital advertising customer, their perceptions, needs, challenges, and priorities when it comes to our products, platforms and key competitors. Through research and insights, we surface opportunities for Ads Marketing to grow the business.

Overall Responsibilities:

This role sits on the Ads Research & Insights team within Ads Marketing. The Research Operations role will support the day-to-day operations of a 20+ country B2B brand health tracker program for our brands. This includes supporting the day-to-day management with the research vendor (e.g., fieldwork, survey translations, report generation), internal stakeholders, ongoing research design/rigor, and insights generation. You will partner with the Research Operations Lead and support the B2B Brand Health Tracking Lead who oversees all components of and future strategy for the program. 

  • Research Operations
    Support the operations of the brand health tracking research program. This includes managing the external research agency with day-to-day tasks, questionnaire and sample design, fieldwork, and reporting rigor and quality. Incorporate findings into output materials, including decks and synthesis documents. There is a project manager on the team who owns the timeline and you will partner closely with them to ensure the program runs as planned and on time. 
  • Innovating and globalizing
    Work across 20+ markets to support the evolution of the brand health program, evolving from a country-first approach (separate country surveys) to one that is transitioning to a centralized global approach (eventually one global survey, nuanced by market). This requires collaborating with the Operations and Strategic Leads on program strategies, innovating on the research design, and building stakeholder relationships and buy-in along the way. 
  • Insights and storytelling
    Create initial versions of the insights reports in partnership with the Lead and research agency, and work to tailor them to executive-ready outputs. You will also build a strong foundational understanding of the ads business in order to generate strategic thought starters for marketing stakeholders. When needed, support the Research Operations Lead in delivering insights to stakeholders across markets. 


  • BA degree in Research, Mathematics, Sociology, Economics or equivalent experience
  • 7+ years managing multi-market quantitative research projects
  • 2+ years managing brand health tracking programs


  • Travel: Potential travel POST COVID to another office location domestically (CA, NY etc.) for workshops
  • Duration: 6 months, with option to extend

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.