#171831

Account Manager Lead - Media Partnership

Location:
Hoboken NJ / NYC area
Job Terms:
Permanent
Salary:
$150,000.00
Start date:
08/25/2021
Posted By:
Lauren Friant
Date:
08/27/2021

Job Description:

Our e-commerce client is seeking an experienced Account Management Lead to help scale the Account Management Center of Excellence (CoE). This seasoned Account Management Lead will be responsible for supporting the Mid Market Accounts team, managing and mentoring a team of 6-7 Account Manager direct reports.  Agency experience is preferred ( have experience managing mulitple clients/ accounts at a time) 

Hybrid remote & on-site Must be local to Hoboken/ NYC area. 

7+ year's experience managing clients and relationships
1-3+ years of management, mentorship, and/or lead responsibilities.
3+ years of digital media, search and/or programmatic experience
 

The Mid Market team is a scaled sales team that services more than 1,000 medium-to large-sized advertisers and agencies. The team builds relationships and consult with their clients on optimal solution implementation – through service, education, and support.

The ideal candidate will strategically lead our Mid Market account managers, while navigating the cross-functional teams. The candidate will have extensive client/relationship management background with a strong understanding of cross-network online marketing solutions. They will also be responsible for leading, coaching and influencing their direct reports and Walmart leadership.

The ideal candidate will have a strong baseline knowledge of how a digital media business operates so they have an understanding of the various interdependencies and hand-offs across the functional teams in order to create and implement large scale strategies across a 500+ organization. Specifically, we’re seeking someone who has managed a large volume of accounts and preferably has search and/or programmatic experience.

Responsibilities

Manage a team of account managers responsible for advertising revenue.
Drive efficiency in processes and apply it to scale to greater Account Management organization.
Develop and implement media planning and strategy playbooks by industry to create ongoing shared learnings and best practices.
Own the daily functional management, triaging and conflict resolution of issues for your account management team.
Responsible for partnering with respective Sales Team Leads and Sellers to create cohesive working cadence between the teams.
Instill strong operational rigor and discipline across the team to ensure standardization and harmonization of workflow across cross-functional teams.
Attend supplier calls, as needed, to provide leadership coverage
Partner with the Head of Account Management on ongoing training and learning development for the account management team ranging from industry to soft skills.
Development of strategic consultants for the vertical, by providing optimization strategies and identifying performance trends.
Coach and mentor Account Managers on performance goals and ongoing career growth & development.

Qualifications:

7+ year's experience managing clients and relationships
1-3+ years of management, mentorship, and/or lead responsibilities.
3+ years of digital media, search and/or programmatic experience
Strong understanding of the advertising technology and data/performance measurement trends
Demonstrable success as a leader of change, by achieving operational excellence by optimizing processes and systems.
Demonstrates strong leadership with the ability to build, train, coach and develop a high performing team.
Ability to move fast, be bold, and thrive in a dynamic, quickly changing environment
Ability to effectively influence and communicate cross-functionally with a strong focus on collaboration