Senior Product Manager

Richmond, VA
Job Terms:
Start date:
Posted By:
Kara Lyons

Job Description:

Aquent is looking for a Senior Product Manager for our Fortune 500 Financial client in Richmond, VA. This is a full-time, onsite (starting remote through the end of the year), 6 months to permanent opportunity with full benefits - medical, dental, 401K, and more. This team is defining the roadmap that will enable the client's overall digital payments strategy, modernizing existing payment types, and introducing the latest innovations. In an industry rooted in mainframe systems and batch processes, we are driving toward a cloud-based, API/microservice architected, real-time data environment.

The Product Manager for the Enterprise Payments team plays a critical role in achieving our goals. This is a highly collaborative role, where the individual will work closely with a team of product managers as well partnering with designers, engineers, data scientists, operations, and business partners to transform the experience for all of our customers. Through this collaboration, the individual will shape the product strategy and then develop, launch, and enhance payments experiences that will meet the unique needs of our customers, ranging from consumer to small business to commercial personas across both lending and deposit products.

Your product forms a key cornerstone of the payments experience – blending digital design with backend integration to provide our internal and external customers the ability to transact in real time with straight through processing. To fit the bill, you will need to have deep passion for Payments along with product-centric thinking that analyzes problems, develops simple and intuitive solutions and then, working with our agile teams, delivers those user experiences on the latest technologies. You’ll need to be equally comfortable navigating the development with our tech partners as you are communicating user experience, operational fulfillment, and risk with our business partners.

What will you do?

You Will Own The Following

The successful candidate will flex between playing the Product Manager “exploration” role and the Product Owner “execution” role. You will leverage your design thinking skills to find creative and targeted solutions to our end users needs to create a game changing user experience in the Payments Industry. You will also have full Product Owner authority for a critical agile team to bring this UX to life, co-located with the team(s).
Work in a hands-on, collaborative environment with top designers, engineers, data scientists, and analysts to build breakthrough experiences and products
Participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
Work closely with business partners across the enterprise to ensure your product functionally solves their needs, in the agreed upon timelines for implementation
Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
Partner with other PdMs and POs in performing prioritization of work based on product vision and use cases presented from across the enterprise.
Manage and groom the backlog of stories for assigned agile delivery teams.
Sit embedded with the tech team, working with them to resolve doubts and prioritize, negotiate, and remove blockers to orchestrate successful launch or optimization cycle
Serve as subject matter expert, contributing practitioner, and thought leader

What You'll Need To Be Successful
Execution focused – Results-oriented with a "can do" attitude and a bias for action
Enthusiastic, knowledgeable and passionate around agile product management, with the goal of delivering breakthrough consumer experiences
Analytical problem solver who can clearly identify, analyze, and resolve issues as they arise
A high level of intellectual curiosity and comfort with ambiguity
Understanding of Scrum and/or Scaled Agile Framework process and best practices
Collaborative, team player attitude with the ability to navigate and influence the organization
Knowledge and some experience leveraging Design Thinking and Human Centered Design concepts to build elegant digital experiences to meet customer needs
Proven experience executing a transformational product strategy while successfully tackling ambiguity independently
Strong communication, facilitation, presentation, and interpersonal skills
Knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products.
Ideally - electronic payments experience, with a passion for existing and emerging payment rails
At least 1 year of experience working with cross-functional teams to deliver consumer or commercial experiences and core product platforms that power those experiences
Design thinking proficiency
Familiarity with open APIs and/or AWS Cloud technologies

Basic Qualifications
Bachelor’s Degree or military experience
At least 3 years of agile digital product management
Preferred Qualifications
Bachelor’s Degree in Computer Science or Engineering
3+ years of experience leading agile teams to launch digital products
3+ years translating business strategy and data analysis into digital products

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR