#170396

Creative Program Manager

Location:
Remote (PST hours)
Job Terms:
Temporary
Salary:
DOE + Benefits
Posted By:
Suzy Thompson
Date:
07/19/2021

Job Description:

About the Role:

The Creative Program Manager (CPM) will work closely with stakeholders to manage communication on timelines, budgets, and the creative processes. The CPM will inform and support ‘how’ creative campaigns and assets are developed. They are part ‘account manager’ and focus on relationship management and help finesse the creative brief to translate strategic needs (GTM) to creative opportunities. They are part ‘project manager’ responsible for managing creative work for the particular channels within a campaign, branding or asset. They build better relationships, transparency and accountability. 

 

Responsibilities: 

  • Build strong partnership and trust with Marketing Campaign Managers to understand and anticipate campaign creative needs, objectives, priorities and success metrics. 

  • Communicate often and proactively with Marketing Campaign Managers, Creative Resource Managers, Creative Strategists, Creative Leads and Creative Producers so that all parties have visibility on the status, understand dependencies and blockers, and have clear actionable next steps for each of your projects. 

  • Develop clear and focused Creative Briefs, collaborating with Marketing Campaign Managers, Creative Strategists and Creative Leads to unlock more impactful and meaningful campaigns and actions.

  • Develop and present project plans that outline the creative approach, stakeholder definition, timeline with key milestones, resource plan and budget allocation.

  • Manage project organization to ensure project requirements, deliverables and handoff dates are clearly communicated, aligned on with stakeholders and executed upon. 

  • Be the steward of the creative process ensuring stakeholders understand SLAs, briefing needs, scope change impacts, etc. and provide education where needed. 

  • Identify and remove blockers that prevent the team from executing and meeting project objectives.

  • Monitor projects to anticipate risks and scope creep and proactively identify and communicate mitigation plans to creative leads and stakeholders. 

  • Help maintain consistent brand voice, expression, and visual styles in all deliverables.

  • Look for and act upon opportunities to build brand love, drive growth, deepen engagement and inspire communities to create together.

Requirements: 

  • 10+ years of client facing experience (as an account manager, program manager, or similar role) producing campaigns, design and content at an agency or in-house brand creative team.

  • Experience working with Product and Product Marketing Managers. 

  • Organization and people experience in setting priorities, problem-solving, and

  • multi-tasking, and negotiation.

  • Knowledge of creative engagement processes (ie, working with creative briefs, setting realistic turnaround times for creative projects).

  • Experience writing clear, insightful creative briefs and building project plans.

  • Experience in account management and scope change management.

  • Excellent organizational and time management skills with the ability to prioritize and multitask; ability to manage projects and campaigns with tight deadlines.

  • Strong written and verbal communication skills.

  • Sound business judgment; strategic and analytical capabilities.

  • Experience producing creative work with a high-quality, design aesthetic.

  • Ability to adapt to a fast moving environment.

  • Excellent team player with ability to maintain strong internal and external relationships

 

Bonus Points: 

  • Knowledgeable about production pricing across various media. 

  • Experience with legal and clearance rules across all brand media.

  • Agency and in-house marketing experience preferred. 

  • Experience tracking projects in collaborative tools such as Asana.

  • Demonstrated passion for gaming preferred, but not required