Project Manager

Washington, DC
Job Terms:
Start date:
Posted By:
Chris Woodbridge

Job Description:

Our large nonprofit client in Washington is looking for a high-performing Project Manager who is committed to the mission of the Foundation and interested in a role blending program development, partner coordination, data management. This person will work closely with the Benefits Access, Grants Management, and Program Communications & Marketing teams to manage Making SNAP Easy for All Adults 50+, a multi-state project to identify and enroll eligible older adults in the Supplemental Nutrition Assistance Program (SNAP). Making SNAP Easy for All Adults 50+ currently has 9 implementation partners across 9 states. The Project Manager will also be responsible for coordinating  Foundation’s outreach campaign to enroll older adults through our partners.

• Manage day-to-day operations of the Making SNAP Easy for All Adults 50+ project.
• Act as primary point of contact and lead for customer support, problem solving, and technical assistance to the program’s multi-state network of community partner organizations.
• Manage the outreach strategy to reach SNAP-eligible older adults, including targeted social media campaigns and subsequent performance measurement.
• Collaborate with partner organizations to identify and resolve roadblocks, as well as to document and disseminate best practices. Implement new ways for organizations to share learnings.
• Manage logistics around onboarding of new partners, including working with internal teams to ensure a smooth transition.
• Track key performance indicators (KPIs) and create monthly impact report for program leadership.
• Support the development of new technologies and process improvements aimed at improving the enrollment experiences and increasing the number of older adults enrolled in SNAP.
• Analyze grantee data about populations served today through SNAP work and identify limitations in data reporting.
• Collaborate with Grants team to define next grant opportunity around SNAP program.
• Collaborate with Benefit Access and Communications and Marketing teams to support Foundation’s communications efforts around SNAP.

We are looking for someone with:
• Min. bachelor’s degree and 2+ years of relevant work experience, including experience independently managing a program or project.
• Experience working with grants and grantee organizations.
• Proven ability to implement project processes and prioritize stakeholder feedback to inform process, program strategies, and resource development.
• Experience executing large outreach strategies or marketing campaigns.
• An obsessive attention to detail and proven ability to effectively manage multiple priorities in a fast-paced environment.
• High proficiency with Excel; familiarity with Salesforce and other evaluation or data management platforms.
• Excellent communication and interpersonal skills, and experience in a customer-facing and/or consulting role requiring a relationship-driven approach to strengthening partnerships and engagement with diverse stakeholders.
• An ability to empathize with stakeholders and consumers and leverage their experiences in program innovation.
• Experience working with the SNAP program, other benefits programs, and/or low-income older adult populations preferred, but not required.

Hours, Travel & Compensation:
• 40 hours/week
• Position is based in Washington, DC, but remote okay
• Compensation commensurate with experience level
• 12-month contract position

Client Description:

Our client is one of the largest non-profits in the US, with a very user-centric vision and a strong social mission. This organization dedicates its efforts on increasing membership with a strong focus digitally, via social media, and digital marketing.  The vibe is collaborative, fast-paced, and overall, passionate. The people who work here live and breathe the organization’s mission of enhancing the quality of life, and championing social change.

Work here and:

  • Help target memberships now and into the future to develop products specifically targeted to those relatively new to the workforce

  • Have your voice be heard. Our client prides itself on considering the input of all involved in projects

  • Work with fellow freelancers who know that they’re working on projects designed for the betterment of communities

  • Work on national campaigns that are targeted by community

  • Work with others who are interested in outreach and volunteerism

Our client has made customer engagement a priority and is interested in all candidates who are passionate about it as well.