User Experience Designer

Chicago- Remote
Job Terms:
Start date:
Posted By:
Tamira Imondi

Job Description:

This User Experience Designer will support and report to the Senior Manager, Digital User Experience within the eCommerce / Digital team. This critical role will play a key part in defining and shaping digital solutions by delivering user-centered designs in support of web, mobile web and mobile application experiences. To achieve these experiences this individual will collaborate with a cross-functional team, including creative design team, business stakeholders, development teams, consumer research and others. This role may also review work, coach and mentor other UXA resources.

Must have a Min 3 plus years of UX Mid-level Designer experience.

2 months with possible extension

• Represents the voice of the customer, based on customer research, analytic data, user experience best practices, and eCommerce industry expertise.
• Captures and translates business requirements and user needs into innovative user experiences.
• Conducts brainstorm sessions and workshops for gathering UX insights and direction.
• Identifies project research needs and works with customer research team to prepare and execute research; or executes needed research for projects on their own.
• Analyzes research findings and refines design approaches based on research results.
• Conducts, analyses and clearly documents competitive analyses and heuristic evaluations.
• Gauges the usability of new and existing features, and make suggestions for change.
• Strategizes and collaborates with UX team, creative team, business stakeholders, and development teams to form user experience solutions.
• Has a deep knowledge on web and app user experience best practices and can clearly communicate and apply those practices to project work.
• Creates presentations, user flows, wireframe specifications, prototypes and other necessary documentation to communicate the recommended user experience to stakeholders and development teams.
• Participates in regular reviews with work partners (creative team, business stakeholders, and development teams) to share design direction and gather feedback.
• Demonstrated ability to interact comfortably with executives at highest levels of the company.
• Effectively resolves problems and roadblocks as they occur with little oversight.
• Effectively manages multiple projects varying in size and complexity.
• Prioritize time and tasks as needed to meet deadlines .
• Ability to lead projects without significant manager oversight.
• Review work, coach and mentor other UXA resources. (both full-time and contractor)

• 3+ years experience in user interface design, information architecture, interaction design, human factors, and other related UX disciplines.
• BS/BA degree in design, technology, psychology, human factors or HCI is preferred.
• Experience creating user experiences for e-commerce businesses.
• Retail industry experience is preferred.
• Experience with native mobile apps (iOS and Android)-Not Required
• MUST have a strong portfolio demonstrating past work experience and deliverables (e.g. wireframes, user flows, site maps, research, etc.).
• Experience creating wireframes and prototypes in Axure or similar tool.
• Experience with all stages of the software development lifecycle in both traditional, waterfall and agile.
• Demonstrated ability to interact comfortably with executives at highest levels of the company.
• Proven ability to diplomatically advocate for the user, communicate informed design rational and value.
• Ability to maintain rapport and effectively collaborate with key cross-functional partners, including product owners, creative designers, developers and business stakeholders.
• Outstanding communication, organization, time management, and interpersonal skills.