Digital Copy Editor / Compliance Specialist

Job Terms:
Start date:
Posted By:
Debra Powell

Job Description:

This team member will work closely with digital content strategists, copywriters, and fellow editors and compliance leads, as well as colleagues across our digital organization. The primary responsibilities will be copy editing, compliance process and facilitation, process optimization, and team support. Portfolio links or Writing Samples are required for all submittals.

The Digital Copy Editor/Compliance Process Lead will play an essential role in ensuring content quality and compliance as a member of the Digital Experience Solutions team’s Content Strategy & Copywriting Chapter.

Role summary
The Digital Copy Editor/Compliance Process Lead supports 2 essential content services: editing and compliance.
As a Copy Editor, this team member will be responsible for:
· Timely, detailed reviews of digital content for clarity, grade level, voice and tone, accessibility, typos, grammar and adherence to editorial guidelines
· Providing detailed, useful feedback to writers on how to correct errors and improve content quality, with a focus on the writer learning and applying to future writing
· Process and training documentation, maintenance and optimization
· Education, training and support on best practices, content processes and content quality
· Identifying potential additions and/or revisions to digital content guidelines and standards
· Contributing to enterprise efforts to improve content quality and content processes, with a focus on driving self-service and excellence
· Serving as a thought leader on best practices for digital communications
As a Compliance Process Lead, this team member will be responsible for:
· Timely assessment and submission of content projects into the legal and compliance review and approval process
· Coordinating, tracking and expediting copy through the legal and compliance review and filing process
· Consistent and timely communication with project owners and stakeholders about status, action required and risks, as identified by legal and compliance reviewers
· Establishing and evolving processes for content creation and maintenance to ensure content meets all legal and regulatory requirements
· Finding ways to streamline processes, improve efficiency, and increase our capacity to deliver quality content in rapid and repeatable ways
· Creating and delivering training for copywriters and digital content strategists on compliance and content processes
· Remaining current on legal, regulatory and compliance requirements for digital content, and educating digital stakeholders accordingly

Role essentials:
· 3–5 years digital copy editing and digital content process management experience
· Strong detail orientation and ability to thrive in a fast-paced environment
· Advanced knowledge of Microsoft Word suite and SharePoint
· Experience using editorial style manuals, such as AP Stylebook
· Experience managing content processes within a regulated industry
· Experience building relationships and working with team members in other locations
· Ability to interact with all levels of teammates, associates and technical resources
· Strong communication, project management and critical thinking skills
· Ability to multi-task and manage competing priorities
· Self-motivated, comfortable leading initiatives where ambiguity exists

Role desirables:
· Bachelor’s degree in Communications, Business or Project Management
· Certified Associate in Project Management (CAPM)® a strong plus
· Experience learning new tools and technologies and adjusting processes accordingly
· Experience in regulated industry
· Experience in wellness and/or healthcare
· Experience in an Agile workstyle