Program Manager, Marketing & Operations - D,E & I

San Francisco
Job Terms:
$45-$50 an hour + Benefits
Start date:
Posted By:
Tamira Imondi

Job Description:

We are hiring a mid-level project manager to be responsible for managing end-to-end execution of diversity, equity and inclusion marketing programs, from strategic planning phases through creative execution and implementation. Programs may include deliverables across all marketing channels (i.e., events, in-store, print, digital, video, and social media).
Manages program schedules and deliverables and pro-actively communicates expectations and milestones to all team members. 

This is a 6 month, 40 hour a week project. The ideal candidate will sit in San Francisco but open to remote candidates who are in PST timezone. 
• Manages end-to-end omni-channel marketing programs, across online and offline channels
• Creates and publishes comprehensive schedules and sets interim milestone meetings,
integrating traditional and digital media touch-points in the process. Proactively monitors
progress to achieve deadlines and results
• Fosters partnerships with Marketing, Digital Marketing, Creative, Production, Visual
Merchandising, Merchants, Store Design, Product Development, Resourcing, and Delivery
Management. Clearly and actively communicates requirements, deliverables, timelines and
budget status throughout program lifecycle
• Closely partners upstream during strategic development with Marketing counterparts to
ensure cross-functional alignment milestones and timelines for brief development and
project kickoffs are met
• Manages laterally with creative &/or agency partners on timely execution of all assets,
inclusive of all derivatives, versions, and translations
• Ensures timely execution of all project assets to meet launch dates, and sees through
analytics and hind-sighting post campaign launch
• Manages day-to-day tasks of program planning and execution:
o Communicates strategic milestones and brief due dates to marketing partners;
ensures information is available and complete
o Populates agendas for planning, kick-off, pre-pro, and review meetings
o Opens jobs and builds job folders with project info; updates as jobs evolve and
maintains final program archive of job info
o Tracks schedules, updates reports and communicates program status to key
stakeholders through weekly status meetings
o Ensures product delivery for photography is tracking to program schedule
o Identifies photo shoot needs across channels and partners with Creative and
Content Production for photo shoot execution and retouching milestones
o Routes creative to marketing partners and ensures feedback is clear, actionable and
received on time.
o Facilitates passing off all assets to delivery management/production
o Ensures completion of all assets on the asset list and tracks final hand-offs,
development, QA, and live dates
• Identifies program risks early on and provides mitigation strategies
• Monitors and advocates process; identifies gaps/improvements to work more efficiently
• Demonstrates ownership/investment in the work; has clear understanding of business goals
• Has a good understanding of budget and co-op funding; tracks program budgets and
facilitates conversation between Creative, Marketing and Production if/when costs impact
design &/or budget
• 4+ years experience in account, project, or program management in marketing required
• College degree or equivalent experience
• Creative project management experience required; agency experience preferred
• Excellent technical skills – MS Office (specifically Excel, Word, PowerPoint), Smartsheets, Box,
Workfront, ProofHQ preferred
• Effective relationship-building skills; ability to cultivate strong partnerships across functions to bring
people together toward common goals and consensus
• Effective communication and presentation skills, both written and verbal; confidence in
leading/facilitating cross-functional team meetings to achieve results
• Exceptional organizational skills; detail-oriented
• Strong time management skills; ability to troubleshoot issues, juggle multiple programs, and
• High energy and flexibility in a constantly evolving team environment