- McLean or Richmond, VA
- Job Terms:
- Start date:
- Posted By:
- Sara El-Shami
Aquent is looking for a Product Manager for our Fortune 500 Financial client in Richmond or McLean, VA. This is full time, remote, 9+ months with potential to go permanent and full benefits - medical, dental, 401K and more. The ideal candidate will have a strong background in a consumer facing business with customer insight focus, have experience with technical products or applications, and a focus on customer relationships through a digital interface.
General areas of responsibility:
You will lead shaping the post enrollment customer experience and contribute to the overall customer experience and enablement of the platform ecosystem by seeking and applying insights from dependent platforms, apps, and segments - moving from concepts to prototypes and prototypes to scalable solutions.
Have experience working in cross-functional product teams to deliver a consumer-focused product
Be experienced in human-centered product discovery methods such as design thinking and service design
Blend of strategic and tactical thinking, creative and analytical reasoning.
Strong quantitative background to support data-informed decision making paired with creative, outside-the-box thinking and problem-solving approach
Track record of defining strategy, creating advocacy/alignment and being accountable for outcomes
Collaborative, team player attitude with the ability to develop and nurture stakeholder relationships and navigate and influence the organization
You will lead a team of product owners who will work hand-in-hand with development teams that are your solutioning and delivery partners for bringing the roadmap to life and value to fruition.
Experience & Expertise:
Experience creating a framework for concept exploration, product prototyping, iteration and deprecation
Leading research and applying research insights throughout the product development process utilizing human centered design and/or “Design Thinking”
Experience weaving together user benefits, business strategy and technology into a comprehensive platform capability strategy (strategy, execution plan, metrics for success)
Ability to collaborate closely with architects, designers and engineers to create platform products
Adept at applying Agile development philosophy and practices to deliver top-tier delivery transparency, efficiency, and flexibilityEffective communication skills throughout the process: driving a project forward, evangelizing value, executive summaries
Bachelor’s Degree or military experience
At least 3 years of experience in digital product management
Bachelor’s Degree in Computer Science or Engineering
MBA or Master’s degree
At least 3 years of experience translating business strategy and analysis into consumer facing digital products
At least 2 years of experience in Agile product management
This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.
Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.
You’ll be pushed to bring thoughtful creative and marketing ideas to the table
You’ll be collaborating in an Agile environment to deliver purposeful projects
You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR