Social Media Manager

Fort Worth, TX - onsite from start
Job Terms:
Start date:
Posted By:
Kimberley Strayer

Job Description:

Social Media Manager to join the Omni-Channel Transformation team with experience in implementing and optimizing social media programs, community management and governance practices across multiple social networks within a digital organization.

This role requires a detail-oriented individual with great communication skills capable of effectively collaborating with business partners and team members while managing the needs of global stakeholders in a fast-paced environment.

Bachelor’s degree in marketing, digital, advertising, journalism, analytics or business
4+ years of social media experience / 4+ years of digital marketing experience
4+ years of project management experience
2+ years of community management experience


Collaborate with internal stakeholders to launch, evaluate and optimize social media channels and influencer programs in the US and abroad.
Manage social listening campaigns, evaluating conversations for relevant key insights for social strategy development and opportunities for consumer engagement.
Monitor evolving market conditions, consumer preferences, emerging technologies and platforms, and relevant digital trends to enhance social and content capabilities.
Deliver reporting, analytics and insights for social programs to improve ROI and effectiveness.
Work with the Global Social Media Governance Lead to ensure compliance of  social media policies and procedures as well as brand consistency across all social networks.
Ensure integrity of global social accounts by maintaining the latest security protocols, including access control.
Assist with communication elements and social media integration points with the intranet platform, focusing on internal employee communication.
Create efficient processes and demonstrate effective project management to drive execution.

Experience working in a global team within the pharma/med device, CPG or B2B industries
Highly collaborative team-player focused on creating the best solution to meet business needs
Experience in an account management or account support role focused on delivering and optimizing social, digital marketing and/or other interactive advertising campaigns
Proficiency in enterprise social media management tools (Khoros, Sprinklr, Social Studio, etc)
Proficient knowledge of social networks (Facebook, LinkedIn, YouTube, Instagram, etc.)
Must exhibit a willingness to be open to new processes, platform changes, and emerging technologies
Experience using analytic tools and data to drive the growth of social channels
Strong interpersonal skills and ability to manage multiple priorities across multiple teams
Strong verbal and written communication skills across a variety of traditional and digital channels

Bachelor’s degree in marketing, digital, advertising, journalism, analytics or business