- Chicago, IL
- Job Terms:
- Start date:
- Posted By:
- Sara El-Shami
AQUENT is looking for a stellar Product Manager to join a unique team in Chicago! We are looking for 5+ years of experience in a dedicated Product Manager role in the development space. This is a fun role with a Fortune 30 client doing a platform conversion. This will be full-time, remote then onsite for 6+ months with full benefits - medical, dental, 401K, and more! The ideal candidate will have worked with several different teams, development teams, architecture teams, design teams, and reign everyone in to deliver all of the product pieces needed for a successful migration. We are looking for a Product Manager who has worked on big IT projects, ideally involving back-end and data-engineering components. We need a Product Manager who can break it down! If you excel at breaking down intent, breaking down customer roadmaps, ceremonies and thrive in an Agile environment ~ then this could be a great role for you!
Manages one or several software engineering teams to support customer acquisition: policy implementation, fraud strategy, correspondence, or account onboarding (both FTE's and contractors). Develops product roadmaps and grooms intent with teams to support enterprise conversion efforts. Is self-organized and is able to manage numerous, concurrent projects. Is a self-starter. Gather requirements with stakeholders, refines intent, writes user stories and epics, clearly articulates expected outcomes to teams, and prioritizes work with the team. Able to lead demo sessions and communicate strategy to stakeholders and leadership. Comfortable with ambiguity, owning a large scope, and needing to bring people together to solve complex problems. Overcomes adversity and obstacles. Initiates conversations to quickly identify impediments, escalate when appropriate, and resolve to meet deliverable timelines. Analytical mindset to make recommendations and improve customer experience. Experience: 5+ years experience in product management in software, infrastructure, or digital development. Familiar with agile principles, scrum, and related software (ex. Jira or Version One).
Industry: Financial Services is a plus, but not required.
Technical Knowledge: Familiar and/or comfortable with modern stack technology concepts and terminology (ex. cloud infrastructure, APIs, Microservices)
At least 5 years as a Product Manager
Ability to work through ambiguity
Hands on experience working directly with software engineers, technology groups and back-end architecture teams
Managing several different teams concurrently (dev, architect, and design teams)
Jump into a project with a lot of moving parts and ambiguity and help figure out how to simply convert this internal platform (this product is in the customer acquisition space)
Responsible for product road mapping
Ownership of the platform conversion
This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.
Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.
You’ll be pushed to bring thoughtful creative and marketing ideas to the table
You’ll be collaborating in an Agile environment to deliver purposeful projects
You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR