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Marketing Operations team is looking for a vibrant, self-starter to fill the role of senior program manager. This is a key leadership role for a results-oriented person with the ability to communicate efectively, encourage sound decision-making, and guide the teams he/she works with to successfully deliver on commitments. The ideal candidate has previous experience working in an agency and/or internal marketing department where high quality results are required. A senior program manager is highly comfortable facilitating and coaching teams in a fast paced, solutions oriented environment. This individual will drive the execution of strategic marketing initiatives including, but not limited to strategic launches, awareness campaigns, and prospect/ customer events.

You must be able to:

• Organize and facilitate project planning, weekly meetings, and presentations
• Track milestones and tasks with assigned teams
• Identify and remove impediments that block the team’s ability to meet project objectives
• Provide timely status reports; introduce mitigation tactics to minimize project delivery risks
• Facilitate team discussions and resolve conflict
• Communicate timelines and approval framework for cross team understanding
• Orchestrate the eforts of cross functional teams to execute on strategic launches, awareness campaigns and events to ensure all stakeholders are updated
• Identify, develop, and roll-out new processes when appropriate
• Develop new tools to automate or streamline processes

Specific Knowledge/Skills:

• You have ten plus years project management/program management experience (required).
• You have strong command of the digital and social media space (also required).
• You have extensive experience with industry best practices in production processes across mediums.
• You have extensive experience in web development, with a focus on CMS platforms and other web technologies.
• You have experience managing and mentoring program managers and project managers.
• You have outstanding organizational, communication, and interpersonal skills (verbal/presentation/written).
• You have proven experience working with teams across multiple departments (cross-functional groups a plus).
• You have the ability to use afectively, common PM tools (Mavenlink, Smart Sheets, Quip, Google docs, etc.).
• You have agency experience (both in house and outside agency a plus).