Senior UX Research

Menlo Park, CA
Job Terms:
Start date:
Posted By:
Katie Denfeld

Job Description:

Our client is looking for experienced individual contributors who will help elevate the practice of research with creative but rigorous qualitative, quantitative, and/or design research methods. The right candidates will be excellent communicators, knowledgeable about product design, passionate about understanding people, curious about the relationship between technology and society, comfortable in a flat, fast moving organization, and a great collaborator. Specifically, you will support the AI research and development team and be at the center of influencing future AI enabled products.


  • Orchestrate strategic visioning and analytical activity, moving between macro trends and micro trends and developing substantiated POV's for AI related topics
  • Partner with design, engineering and research peers to develop AI use cases that start with people's needs at the center and demonstrate Facebook AI technology
  • Help AI research team develop easy to use development tools and interfaces
  • Work with the AI design team to build awareness, familiarity and preference for AI technology
  • Identify opportunities to constantly improve the quality of thinking applied to AI insights

Skills Needed: 

  • BA/BS in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics
  • Experience with data and utilizing numbers to define and support hypotheses
  • Experience with storytelling to get traction with various audiences
  • Experience with autonomy and decision making to balance demands
  • Experience collaborating and driving alignment with a broad range of cross-functional teams and stakeholders
  • Experience with autonomy and decision making to balance demands
  • Experience designing & conducting international qualitative and quantitative studies, including moderating qualitative studies in a remote setting (e.g. video conferencing)
  • Experience testing prototypes and futuristic concepts
  • Outstanding problem-solving and ability to quickly move from blank state to well-defined problem with a suitable methodology

Extra Skills Preferred: 

  • Prefer 10+ years of research experience—this position requires someone who can effectively navigate ambiguity with a wide range of senior stakeholders
  • Excellent communication and presentation skills with proven track record of using insights to influence decision-making and product planning with executives and colleagues
  • Design and execute comprehensive, best-in-class qual research solutions, at both strategic and tactical research projects
  • Experience with AI, AR and ecommerce preferred.

Client Description:

For this TOP social media company, people are at the heart of every connection they build. They design products and deliver services that bring the world closer together—one connection at a time.

Defined by their unique culture that rewards impact. They encourage people to be bold and solve the problems they care most about. They work in small teams that move fast and iterate to develop new products. Together, they help others build stronger communities—and they're just getting started!