Email Project Manager (Digital Messaging)

Richmond, VA - remote to start
Job Terms:
$30-36/hour W2 + benefits
Start date:
Posted By:
Chelsea Caudill

Job Description:

AQUENT is seeking an Email Project Manager to join an award-winning enterprise email team with a Fortune 100 organization in RVA. This role can sit remote, BUT MUST SIT ON THE EAST COAST.  This is a FinTech company where people genuinely LOVE working. As the Email Project Manager you will support the creation and refinement of new and existing email, SMS, and push notification messages across the enterprise. This role partners closely with other technology teams, third-party vendors, and business lines to identify new opportunities to enhance customer experience, leverage testing capabilities to drive business goals, and ensure the successful launch of messages to our customers. AQUENT proudly offers a premium healthcare package, plus dental, vision, and a matching 401k. 

***This is a long-term, one year, onsite assignment with our client (once COVID19 permits). *** 

Our talent love working on this team and in this space because of the opportunity to dive deep into email marketing strategy and technology. 

Email Project Manager Required Skills:

  • At least 2 years of Project Management experience, focused on email or web projects. 
  • Bachelor’s Degree or military experience.
  • 2 years of experience Process management.
  • 1 year of experience working with a Technology team.
  • Working experience with digital message personalization, message management, and message testing.
  • A background in digital technologies with an understanding for email products and interfaces.
  • Passion for delivering meaningful messages and experiences in a digital world.
  • Experience in IT development environments with strong knowledge of agile processes.
  • Strong verbal and written communication skills, ability to tailor messages to multiple audiences at different levels.
  • Ability to lead multiple projects, including demonstrated ability to meet commitments, build consensus, negotiate resolutions, and garner respect from other teams.
  • Strong analytical skills, ability to solve problems quickly, assess opportunities and implement changes to enhance experience. 

Email Project Manager Responsibilities:

  • Manage the implementation of new messages, including email, SMS and push notifications, from initial concepts through delivery.
  • Work with LOB partners to finalize intent and obtain necessary process approvals, in addition to coordinating the testing and validation of E2E processes needed to send messages.
  • Ensure all aspects of risk, compliance, and process controls are well-managed and followed.
  • Support multiple teams and Lines of Business and projects of various sizes.
  • Act as the lead for new projects, while engaging and supporting our team to ensure the best solution is developed for each message.
  • Develop and deliver new messages, including configuration, testing, and launch activities.
  • Provide clear and concise communication with project team and mid-level management.

Client Description:

This client puts its money where its mouth is. As a leading financial services and tech company, they’re constantly pushing the envelope to adapt and stay ahead of trends - whether it’s trends in financial products or in the way they treat their customers. Our client sets the bar in customer experience.

Our Talent are working with “best-in-class” global marketing teams on omni-channel campaigns, leveraging innovative technologies to drive customer engagement. AQUENT Talent work alongside full-time employees presenting ideas to stakeholders and influencing business decisions every day.

Working here:

  • You’ll be pushed to bring thoughtful creative and marketing ideas to the table

  • You’ll be collaborating in an Agile environment to deliver purposeful projects

  • You’ll be working with a global brand - meeting customers where they live by leveraging AI, ML and VR