Marketing Communications Manager

Menlo Park, CA; Remote; Virtual
Job Terms:
Start date:
Posted By:
Katie Denfeld

Job Description:

This company's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share and support causes that matter most to them, and helps bring people closer together.

Our team is focused on supporting nonprofit organizations to help them accelerate their real-world impact. We empower our partners with products, programs, and resources to amplify the good they are doing. To date, over 45 million people globally have raised more than 3 billion (USD) for causes they care about through our tools.

This role will be serving as a strategic partner to the team. The ideal candidate will be passionate about the way we can help nonprofit organizations drive real-world outcomes using our products and programs. They will be responsible for developing custom messaging and marketing to the nonprofit/NGO audience while supporting a holistic program narrative.

This person will be an expert at clearly communicating how and why our products, tools, and programs can provide meaningful value to nonprofit organizations. He or she will work cross-functionally to create product messaging, program positioning, collateral, and various other forms of marketing content that uniquely connects with and supports the needs of partners online and offline.

The person who fills this role will leverage proven communication skills, an eye for visually powerful communication, and the ability to work across a broad range of topics. Excellent marketing, communications, writing, collaboration, and cross-functional coordination are critical to success.


● Develop and execute world-class partner GTM strategies and materials to support product and program launches, updates, and education that drive adoption and optimization of Products and Programs

● Understand the needs and motivations of nonprofit organizations, social impact, and community influencers

● Become an expert in the company's products that support nonprofit organizations

● Be able to deliver on a clear vision to show meaningful value of the products & programs to the entire program ecosystem

● Create compelling, integrated marketing content (e.g. narrative, messaging, presentations, collateral, case studies, videos, pitch decks, newsletters, etc.) that maintains a cohesive global narrative

● Work directly with the Partnerships and Product Marketing teams to drive product and program awareness, adoption, engagement, and partner satisfaction at a global and regional level

● Partner closely with cross-functional teams, including Partnerships, Marketing, Policy, PR/Comms, Legal, Product, Design, and more.

Minimum Qualifications:

● BA/BS degree required

● 3-5 years professional experience in Marketing Communications or Product Marketing in technology and social media space

● Proven impact writing marketing copy for partner marketing, websites, newsletters, case studies and other marketing communications including channel marketing campaigns

● Experience with a broad range of B2B and B2C outbound marketing channels and tactics, including product GTM, community management and CRM

● Demonstrated capacity to communicate complex, large-scale concepts clearly and simply

● Experience communicating to a variety of audiences, particularly nonprofits, NGOs and social impact influencers

● Experience working in a fast-paced, always-on, start-up environment

● Cross-functional, project management, and experience partnering with Product, Comms & Partnership teams

● Analytical skills and background, with ability to use data to power marketing decision-making

● Experience managing stakeholder relationships and influencing decisions across teams

● Experience working in matrix and global cross-functional organizations across time zones and languages

Preferred Qualifications:

● Experience marketing social purpose-driven and community-driven products and programs to diverse, global audiences

● Passionate about helping social impact organizations at scale

● High attention to detail and proven ability to manage multiple, competing priorities simultaneously


● BA/BS degree required

The position is full time contract position for approximately 12 months and is based in Menlo Park, CA. Remote work is an option until July 1, 2021 - please make sure that if candidates are outside the area, it is highlighted in the resume.

Client Description:

This TOP social media company, headquartered in Menlo Park, CA, was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry  
  • Work in an Agile environment, in constant iteration and problem solving mode
  • Take part in global internal conversations that are happening with stakeholders, wherever they may be located, who are the best at what they do

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.