#159921

Product Marketing Manager

Location:
New York, New York
Job Terms:
Temporary
Start date:
07/01/2020
Posted By:
Megan Holstine
Date:
07/24/2020

Job Description:

Our client, a multinational e-commerce corporation, is looking for new talent who is passionate about creating experiences consumers love. They are looking for a skilled Product Content Marketer with strong eCommerce experience to join their Global Ads Product Strategy team.

 

At their Ads team, their mission is to connect online marketplace sellers to buyers through rich targeting at scale, innovative ad experiences, and data science that serves both shoppers and sellers across all devices. They have begun to build out advertising products and solutions that will enable all sellers from large merchants and brand manufacturers to mom-and-pops to redefine how they promote and sell goods more effectively. Their self-service ad tools allow sellers to grow scalable businesses no matter which stage they are in.

 

 As a member of the Global Ads Product Strategy team, you will:

  • Help bring the Voice of the Seller into product decisions through qualitative interviews and quantitative studies.

  • Represent the Voice of the Product, from internal product briefs and global messaging to assisting with in-market messaging.

  • Work with many cross-functional partners, including Product Managers, Product Developers, Sales, Marketing, and Legal Product Content Marketer.

 

You will be helping to create a cohesive narrative and a unified voice for all Ads products across multiple touch points and platforms. In collaboration with multiple cross-functional stakeholders, you will create useful and easy-to-understand content that helps our sellers get the most out of our Ads products, tailoring tone to different experiences.

 

This is a unique opportunity to use your content strategy and product marketing skills to help take their self-serve advertising offerings to the next level. The end-to-end solutions you create will be visible across their global sites and will help their sellers understand how they can leverage innovative products to grow their business. ​The insights you gather will be shared with key stakeholders within Ads and other teams so they can deliver the right solutions to its customers.

 

This role is for you if you are:

  • A strong, clear product marketer with excellent grammar and attention to detail, who has an interest in digital technology and product development (bonus if you are interested or experienced in online advertising).

  • You can write in a simple, straightforward and engaging way, keeping the end user in mind.

  • You value consistency and know how to maintain and follow voice, tone and style guidelines.

  • You have the ability to articulate complex solutions clearly and concisely to various stakeholders is also critical to success in this role.

 

Responsibilities:

  •  Lead, plan, write, edit, and iterate content for our self-service advertising products, including interface content, FAQs, training guides, 1-sheeters, user tips & tricks, etc

  • Collaborate with market research, product marketing, sales, UX design, product management and engineering to make sure that your content accurately reflects overall strategy and serves a global content audience

  •  Quickly understand complex product development concepts and be able to communicate these clearly and succinctly to global partners

  • Create written content that is clear, informative and engaging that adheres to eBay’s company voice, style and tone guidelines

  • Evaluate content for quality assurance, working with cross-functional stakeholders as needed to update/revise content before releasing to customers

  • Partner with market research and sales to determine customer needs to recommend appropriate content, updates and establish future best practices

  • Create and maintain internal training materials for core Ads products and update as required

  • ​Ask questions and seek to understand both customer and company rationale in everything we do


 

Who You Are:

  • Native English speaker who is a strong, clear writer with excellent grammar

  • ​Self-starter who can manage multiple projects in a fast-paced environment, remain focused, and still hit deadlines amidst frequently changing requirements

  • Comfort asking questions and tracking down answers

  • Strong attention to detail

  • ​Strong sense of initiative and follow-through with a proactive and open-minded attitude to resolving problems and delivering results

  • ​Ability/willingness to learn complex, sometimes technical, concepts quickly

  • Ability to translate complex concepts into simple and intuitive communications and guides

  • Experience in Advertising, B2B, B2C or E-Commerce context is preferred

  • Experience working independently in a cross-functional team, including geographically dispersed partners