UX Designer

Boston, MA
Job Terms:
Posted By:
Debra Powell

Job Description:

•            Develop game-changing, industry-leading, enviable digital experiences to simplify the customer experience for multiple lines of business
•            Know the business, how to speak the business’ language, and translate consumer insights into UX strategies and execution that propel us to a bright future
•            Collaborate and build consensus with key stakeholders; always representing the user point of view, striking the balance between the ideal, and the realities of feasibility and delivery
•            Maintain deep understanding of the current experience, business objectives, audience(s), roadmap, features, design trends and best practices, research, metrics, VOC and other measures, competitive landscape, and full digital ecosystem
•            Lead efforts to continuously improve the customer experience, including usability testing, heuristic evaluation, competitive analysis, and MVT; share findings with UX, project, and business stakeholders
•            Lead creation of early design sketches and end state vision/design prototypes to help inform strategy
•            Ensure that digital principles, standards, styles, design patterns, and renderings are followed and represented correctly

Role Essentials
•            At least 5 years of experience as an Information Architect, User Experience Designer/Architect, User Interface Designer, or Interaction Designer
•            A portfolio that demonstrates the ability to strategically create compelling user experiences that factor in business goals, development capabilities, design standards and user needs
•            Strong understanding of interaction design principles and current global UI/design pattern standards
•            Strategically adept with a penchant for curiosity; determined
•            Ability to prioritize and stay focused on fewer, bigger, better, and faster
•            In-depth knowledge of performance metrics
•            Demonstrated ability to work with and influence stakeholders to determine business strategy in the digital arena, develop and execute big ideas while maintaining collaborative working relationships.
•            Experience designing with business, technical and design guideline constraints
•            Experience in working on multiple projects simultaneously
•            Ability to adapt existing processes and deliverables when necessary to meet project needs and improve efficiency and quality
•            Demonstrated ability to design complex transactional user interfaces and interactions for web, mobile and cross channel experiences
•            Experience creating conceptual models, site maps, interaction flows, design patterns, UI specifications, taxonomies and metadata frameworks
•            Demonstrated experience in defining research criteria, leading or participating in user research, and translating user research into design decisions
•            Ability to track and predict industry trends
•            Experience creating interactive prototypes (e.g., Axure, Sketch, InVision, Adobe XD)
Role Desirables
•            Bachelor's degree in Human-Computer Interaction or similar field; an advanced degree in human computer interaction, user interface design, human factors or design planning, is preferred
•            Significant relevant work experience may substitute for an advanced degree
•            At least 2 years of experience integrating responsive design into Information and/or Experience Architecture
•            Self-starter who can make significant progress with minimal guidance
•            Experience creating accessible designs
•            Blend of corporate and agency experience is a plus
•            Familiarity with online usability testing platforms such as Optimal Workshop, UserZoom and Usertesting.com