- San Francisco, CA
- Job Terms:
- Start date:
- Posted By:
- Scott Toohill
- Conduct qualitative user research, primarily in-lab usability sessions
- User study moderation
- Administer questionnaires and surveys
- Assist other user researchers with various user research preparation activities
- Literature reviews
- Lab setup & management
- Liaise with participant recruiting teams and participant onboarding
- Note taking and data capture
- Highlight-video creation
- Qualitative data analysis/synthesis
- Basic user testing analyses
- Draft findings, recommendations, and reports based on user research
- Advocate research findings to diverse audiences through written and oral presentations.
- Work with content at many levels (style guides, templates, analytics).
- Partner with Product, Program Management, UX, UXR, engineering, support operations, legal, PR, and other editorial groups to ensure content consistency and transparency.
- B.A./B.S. (Completed) in Human Factors, Psychology, HCI/Computer Science, or other related fields or equivalent practical experience
- 2-3+ years of experience
- Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers (aka user interviews), field research, surveys.
- Detail-oriented and ability to work independently on a variety of tasks
- Strong oral and written communication skills.
- Effective interpersonal, communication, negotiation, and collaboration skills.
- Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.
Nice to Have Requirements:
- M.A/M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other field
- Strong knowledge of experimental design and statistical analysis
- Technical aptitude, familiarity with basic graphic and video editing tools preferred
One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.
Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.
What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!
Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.
Work here, and know you’re working with a Forbes #1 rated company.
Work here, and know you’re setting the pace for digital products globally.
Work here, and find the challenge of your career!
And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:
Fitness center access
Discounts on things like dry cleaning and oil changes
Convenient commuter shuttles
Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits
Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.