Content Strategist

Austin, Texas
Job Terms:
$55-70/hour DOE + Benefits
Start date:
Posted By:
Chelsea Caudill

Job Description:

Aquent is recruiting for a Content Strategist to work with our Fortune 100 Financial Services client in Austin for an upcoming opening on our client's digital services team. This will be an on-site 12-months assignment (potential to extend) with benefits - Medical Dental Vision and 401K. *Please note this position will begin remotely until restrictions are lifted.*

Our client is looking for a collaborative, senior-level Content Strategist with a strong background in user-centered design and user interface writing to help their experience team create their next generation of digital experiences. UX Writing experience is a must have! 

What You’ll Do

  • Consider content from a holistic standpoint—systems, platforms, and channels—to create a unified user experience
  • Understand information architecture and taxonomies in content structure
  • Use journey mapping and design thinking to innovate and solve problems
  • Seek out and use data and customer insights to inform content recommendations
  • Collaborate effectively with interaction designers, visual designers, product owners, engineers, marketing partners, and legal, risk, and compliance experts
  • Transform complex concepts into simple, understandable, and conversational copy
  • Write crisp, high-quality, on-brand user interface copy for wireframes, prototypes, and financial products
  • Create and persuasively communicate content plans to UX partners and key stakeholders
  • Lead content review sessions
  • Iterate on content with a goal of continuous improvement

What You Have

  • Minimum of 5 years as a senior user interface writer and/or content strategist for a financial services, technology, or digital consulting firm
  • Exceptional written and verbal communication, presentation, and cross-functional negotiation skills
  • Ability to advocate for user experience and content strategy and facilitate alignment on content solutions with various partners (e.g., product, engineering, marketing, legal, risk, and compliance)
  • Portfolio with key content strategy deliverables (e.g., content inventory and audit, competitive analysis, content strategy deck, content type mapping, brand voice and tone)
  • Positive and proactive approach to addressing a project’s unique needs and challenges
  • Ability to identify critical content issues that will help drive projects forward
  • Expertise in Microsoft Office Suite
  • Preferred skills: leadership of UX cross-functional teams, knowledge of accessibility, working in an Agile environment, and comfort with content workflow processes and delivery tools

Client Description:

It’s not often that we get to say “yeah, but just listen to what they offer…” about our larger clients. Most people look at the awesome job description, then read “Financial Services Industry” and move on. We’ve heard it a thousand times! Know what else we’ve heard at this client just as much? “Wow! I’m so glad I took this job! This is not your father’s financial services company!”

Work here and experience:

- Opportunities to work with cutting-edge digital business strategies & projects

- Huge work-life balance culture

- Diversity-focused workplace

- Strong potential for temp-to-perm conversion (almost half of the people we've placed here have converted to a permanent position, either the one they're working in, or in a related department)

- Great Aquent community to work with onsite, including our bi-annual talent recognition program, which stems from the client managers’ own feedback (read: they’re engaged and interested in your future!)

- Don’t forget the massive points on your resume for being part of a cutting-edge team, leading the way in breathing fresh air into the financial services industry

With a customer experience focus in mind, our client is leading the way in the financial industry with their digital marketing & technology platforms. They recognize that today’s customers are technically savvy & independent as well as highly creative, and they’re working to be the best at serving them. We see this through how they are building platforms that allow customers to take ownership of their financial future, using video, animation, and social media to market to the end user. Their in-house digital agency has won numerous IHAF awards for their tools and cutting-edge technology. Working with this company, you would be working with groups and/or department such as an IHAF awarded digital agency, user experience, product development, communication strategy team and much more talented professionals like yourself. Come join us!