Technical / Procedure Writer (non IT)

Milwaukee, WI
Job Terms:
Start date:
Posted By:
Amy Izzo

Job Description:

AQUENT's large financial / insurance client seeks a Technical Writer (Non-IT) to focus on Procedure Writing for an Insurance Operations area.  This role supports technical operations for internal advocacy teams.

Opportunity: This is a W2 role, 6+ months, full time hours through Aquent, eligible for comprehensive benefits, 401K and paid sick time. 

Location: This role will work from home for the summer; candidates must be commutable to the Milwaukee area to be able to come into the office after September. 



Proven work experience in technical / procedure writing, demonstrating ability to synthesize and chunk multiple source of information into knowledge management categories with procedural, process and conceptual information for an insurance operations area. Ability to grasp complex concepts needed as well as ability to adhere to established writing guidelines. Ability to accept feedback from multiple sources and work through ambiguities is critical. Ability to work effectively with subject matter experts. Team experience desired. Proofreading and copy editing experience also desired. Successful candidate will be able to juggle multiple priorities and work under deadlines

Strong working knowledge of MS Office products and SharePoint needed. Prior knowledge management system work valuable.

Desired candidate will have a specific technical writing skillset. NOT to include IT, technical or medical writing experience. Interested in candidates who have experience writing procedures/processes for operational areas

Qualifications needed:

 - 3+ years of specific technical / procedural writing experience (as noted above); NOT to include IT, Manufacturing, or product technical writing. This role supports technical operations for internal advocacy teams.

 - Writing sample required for candidacy