Sr. UX Researcher

Raleigh, NC
Job Terms:
Start date:
Sept/Oct 2020
Posted By:
Amy Izzo

Job Description:

Looking to move to the Raleigh, NC?  Aquent is looking for a Sr. User Experience Researcher for a fantastic Fortune 500 Financial client. This would be a perm opportunity with relocation assistance, and full benefits. 


The ideal candidate will be senior level researcher with advanced degree and 5+ years of practical experience (qual & quant).  Methods include: moderated and unmoderated usability studies, card sorts, tree tests, in-depth interviews, heuristic analysis, contextual inquiry, focus groups, surveys, A/B tests, and others.


Amazing opportunity to work with an innovative client, invested in a growing UX UI team. Apply today to learn more about each role!


What you’ll do:

● Design and conduct research on various Commercial and/or Consumer banking projects ranging from exploratory research to concept validation.

● Collaborate effectively with UX and UI designers within the Design team to deliver formative and summative research in cadence with the team’s design process.

● Work on cross-functional product teams, partnering closely with designers, product managers, developers, and other stakeholders.

● Recruit and schedule appropriate research participants.

● Generate insights that influence product strategy, feature design, and prioritization.

● Inspire stakeholders with creative and compelling presentation of your findings and insights.

● Possible occasional travel (<10%).

● (Senior and Principal roles include planning, managing and serving as Sr. liaison with stakeholders, serving as SME, etc)


What you’ll bring:

● Command over a wide range of qualitative and quantitative user research methods.

● Experience and comfort building rapport with research participants.

● Strong skills in effectively eliciting insights, observations, and commentary from participants without leading or injecting bias.

● Strong experience analyzing, synthesizing and delivering/presenting research.

● Advanced degree (preferred) in Psychology, Sociology, HCI, Human Factors, User Experience or other related research field in the social sciences.