Design Research Strategist

New York, NY
Job Terms:
Start date:
Posted By:
Christina Clark

Job Description:

With the news of COVID19 spreading, Aquent is committed to ensuring the safety and well being of our employees. This includes providing technology to support video interviews, resources and support for employees to work from home successfully, and fully covered healthcare for eligible employees. 

Our major health & personal care client is looking for a seasoned design researcher and strategist, a systems thinker and sense maker, a lover of complexity and simplicity!

You can navigate the big picture and the minute details. You understand the implications of organizational change and you appreciate the value of relationship-building between stakeholders. You are comfortable working
with designers, scientists and marketers alike, and enjoy making design thinking accessible to others. As a collaborator, you have the ability to engage with a wide range of partners successfully. You are a self-starter and
a confident leader who can represent the client on a cross-functional team, guiding it to deliver intelligent, thoughtful, people-centered solutions.

Primary Responsibilities
Our client is developing a customer-centered design process that embeds design thinking into the end-to-end drug product development process. The goal is to fully integrate patient and customer insights
into the development process and create an inter-connected ecosystem of accessible knowledge, data, insight models and synthesis tools. Your primary responsibility will be to develop this model and its supporting tools.

In your role, you will:
o Form and refine the knowledge ecosystem (piloting a preliminary model, then refining)
o Develop synthesis and sensemaking tools that make insights accessible and bring them into the
development process
o Collaborate with our in-house Digital Experience Design team (DXD) in the design of a digital portal that
houses the knowledge, processes and tools
o Bachelor's Degree in Design, Design Research and Strategy or a related field is required
o A minimum of 10 years of experience in design research and strategy and systems change
o Pharma insights experience preferred but not required
o Ability to manage complexity and develop intuitive systems
o Ability to translate unfamiliar processes and methodologies into accessible frameworks and tools
o Persistent and diligent attention to detail
o Demonstrated strong visual, written and verbal communications skills
o Demonstrated experience in engaging diverse stakeholders in adopting new practices

Please include the link to your online portfolio on your resume and with your application to be considered for the