Training Programs Coordinator

New York, NY
Job Terms:
Start date:
Posted By:
Heather Farrin

Job Description:

Do you know what LMS and CMS mean? Does Marketo feel like a second home? 

We are looking for someone that is highly organized, process oriented and tenacious that is eager to excel for the role of Training Programs coordinator. This person will sit in our Business Education team in New York to support various instructor-led global training programs. The role will work with several program managers with the objective of efficiently and successfully organizing and coordinating high-volume instructor-led trainings and support our Trainer Network.

Roles & Responsibilities

  • Create and manage webinar events
  • Manage invites/reminders/follow-up emails
  • Support webinars during event
  • Crossfunctional communication and collaboration: Interact with Marketing and Sales teams to get the information needed to create a webinar,
  • Work with regional teams to secure rooms and manage logistics of instructor led trainings
  • Create, manage and improve operational processes and infrastructure
  • Voucher distribution
  • Support Trainers in Trainer Network
    • Manage Registration, hub access, Certification verification, Invites to group and hub, Badges allocation.
  • Community Management:
    • Manage group content calendar (approx audience: 500)
    • Build out posts
    • Community management (responding to group inquiries)
  • Reporting & Data Entry
    • Updating excel reports for FMP
    • Voucher funnel reporting
    • Reports across the entire student and trainer experience


  • Highly organized and process-oriented
  • Proactive
  • Comfortable with high-volume operational tasks
  • Good interpersonal skills (will work with people around the world)

Minimum qualifications:

  • Go To Webinar experience
  • Google Docs and/or Word/Excel experience
  • Experience working with/supporting trainers
  • HTML knowledge - Basic

Preferred qualifications:

  • Marketo certification
  • LMS and CMS management experience
  • Splash experience
  • Community management

Client Description:

This TOP social media company, headquartered in Menlo Park, CA, was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry  
  • Work in an Agile environment, in constant iteration and problem solving mode
  • Take part in global internal conversations that are happening with stakeholders, wherever they may be located, who are the best at what they do

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.