#155471

UX Researcher

Location:
Mountain View, CA
Salary:
DOE
Start date:
01/13/2020
Posted By:
Rachel Korzenny
Date:
01/06/2020

Job Description:

We follow a simple but vital premise in the User Experience group: "Focus on the user and all else will follow." We're passionately interested in our users and strive to learn everything we can about their goals and needs, attitudes and emotions to help define the products and experiences we create. The User Experience team is a critical driving force behind gathering these insights and then using them to inspire and inform design. We are a multi-disciplinary team of interaction designers, visual designers, user researchers, copywriters, and web developers who collaborate closely with each other and with Engineering and Product Management to create innovative, and usable products that people love to use.

Responsibilities:

  • Conduct qualitative user research, primarily in-lab usability sessions
  • User study moderation
  • Administer questionnaires and surveys
  • Assist other user researchers with various user research preparation activities
  • Literature reviews
  • Lab setup & management
  • Liaise with participant recruiting teams and participant onboarding
  • Note taking and data capture
  • Highlight-video creation
  • Qualitative data analysis/synthesis
  • Basic user testing analyses
  • Draft findings, recommendations, and reports based on user research
  • Advocate research findings to diverse audiences through written and oral presentations
  • Work with content at many levels (style guides, templates, analytics)
  • Partner with Product, Program Management, UX, UXR, engineering, support operations, legal, PR, and other editorial groups to ensure content consistency and transparency.

Skill/Experience/Education:
Mandatory:

  • Degree or practical experience in UX research, Human Factors, HCI/Computer Science, or other related fields practical experience 
  • At least 1 year industry experience conducting social science research (including, but not limited to, user experience research) 
  • Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers, field research, surveys. 
  • Very detail-oriented and ability to work independently on a variety of tasks 
  • Strong oral and written communication skills 
  • Effective interpersonal, communication, negotiation, and collaboration skills 
  • Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects 
  • Familiarity with Sketch and basic principles of product design and visual design

Desired:

  • M.A/M.S./Ph.D. (in progress or completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other field 
  • 3+ years of relevant work experience 
  • Strong knowledge of experimental design and statistical analysis 
  • Technical aptitude, familiarity with basic graphic and video editing tools preferred 
  • Familiarity with prototyping tools, preferably Protopie

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.