#155424

Digital Marketing Coordinator

Location:
NYC
Start date:
02/03/2020
Posted By:
Christie Bridges
Date:
01/03/2020

Job Description:

Our Leading Beauty Client is looking for a Digital Marketing Coordinator! 

- Brief and traffic creative assets for web, email/sms campaigns in support of Promotional Calendar;
Requires communication with partner teams to help promote beyond website (ex: Social & Search
Engine Marketing Teams)
- Maintenance queue management for both Multi-Cultural brands:
o Manage escalations to help resolve/investigate customer service inquiries requiring
coordination between Consumer Care Center, Fulfillment Center, Social Teams
o Create and test tickets for merchandising partner (Ex: Product page setup)
o Attend weekly support call to review tickets in queue & partner with IT on tickets that
require coordination between the site merchandiser, tech and brand teams
o Testing across all devices on new user website initiatives and biweekly IT code releases
- Perform on-going review of website content to ensure content remains relevant/up to date (Ex:
expired model/badges/discontinued products)
- Ad hoc web reporting/analysis via Google Analytics
- Role requires a proactive style and ability to work in a fast paced environment
- Familiarity with Demandware Business Manager (Sales Force Commerce Cloud), JIRA, BrightEdge and Basecamp systems a plus