UX Researcher

Columbus, OH
Job Terms:
Start date:
Posted By:
Amy Izzo

Job Description:

Aquent is looking for a UX Researcher for our Fortune 500 financial client in Columbus, Ohio. This is a full time, onsite, 12 + month opportunity with full benefits and opportunity to go permanent. This person must be strong in leading UX research initiatives from end to end, have a strong background in strategy, qualitative research experience and financial experience is a plus. Responsibilities include: 

· Design user research proposals with clear hypothesis, scope, audience and methodology

· Conduct contextual user interviews, synthesize insights, deliver insight reports through contexts most likely to inform decision making

· Propose and implement a quantitative research methodology which harnesses existing data relating to user behavior, reports this in a manner able to drive prioritization of work and create a continuous feedback loop that seeks to refine the quality of data sourced

· Lead the introduction of a new usability evaluation service for SCRUM teams and product managers to iteratively test solutions, in a timely manner, using methods ranging from Guerrilla testing to more formal Lab based-studies

· Work in partnership with technologists, designers, service specialists, and product managers to evaluate experience design concepts from early sketches to fully functional prototypes

· Conduct desk research to identify trends in user behavior within the finance sector and across a range of other sectors and find creative approaches to feed insights back into the ML/AI organization

· Manage user research requests from across the organization, proactively proposing mechanisms by which demands can be met

· Contribute to a set of shared artifacts such as Personas, Journey Maps, Metrics, and Research processes, which serve the wider team.