UX Designer- Pharmacy UX Strategy & Design

Boston, MA
Job Terms:
Start date:
Posted By:
Lindsay DesRochers

Job Description:

Exciting opportunity to work on a new initiative/ high-profile project will give you the opportunity to collaborate across multiple teams to lead the design of a new pharmacy experience.

We’re looking for A well-rounded UX designer who can solve complex business challenges with occasional direct support from their manager.

Qualifications Required:

• Good understanding of user-centered design philosophy and process
• Hands on experience with wire framing and prototyping tools
• Attention to detail and passion for excellence
• Strong portfolio of work including examples of mobile web, desktop and app experiences
• Ability to conceptualize, design, and deliver experiences.
• Ability to communicate user needs and demonstrate how proposed designs solve those to internal team and other stakeholders.
• Ability to collaborate with designers, strategists, managers, and technologists
• Ability to present and build support for work to senior stakeholders

Preferred Qualifications

• Preferred: experience in medical or other highly regulated fields


• Collaborate with UX team members and product, business and technology partners to ensure shared understanding of business and user goals
• Lead the creation of UX flows and wireframes
• Conceptualize, design and define breakthrough user experiences, drawing inspiration from research, user goals, and the world around you
• Work with our copy, visual design and accessibility teams to ensure all work is compliant with our brand, copy and accessibility guidelines.
• Partner with research, optimization, and analytics teams when appropriate to inform and validate design decisions
• Gain stakeholder support for designs by clearly communicating design vision and rationale
• Translate complex cognitive challenges across multiple projects into elegant user experiences delivered across multiple channels (digital, phone, in store)
• Develop deep understanding of customer journeys, personas and segmentation within your portfolio of projects

Required Experience

• 5+ years of experience in UX design


Bachelor's degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or similar degree desirable

Client Description:

This client is a fantastic consideration for those who want to combine working with a large retail brand and a true “do-good”, customer-centric focus. Most people we’ve placed here say the company’s loyalty to and personalization within the healthcare services industry is a standout characteristic. Their approach to this way of thinking about their business and the industry is having a direct impact on the size of the teams, and we’re seeing massive growth. What a time to get involved!

This client:

  • Is considered by Fast Company to be amongst the most innovative companies

  • Is listed by Forbes as one of the world’s most admired companies

  • Makes it their mission to guide people toward better health

    • This includes altering the products they offer at retail to more health-conscious offerings!

Our client has recently made a move toward a major merger, which means this is a great time to get involved! Two big industry brands coming together.

Working here gets you into a fast-paced environment, with tons of cross-functional working relationships. You’d have exposure to a number of teams related to any project you’re working on, and we sometimes see freelancers convert to permanent employees on teams they’ve had the opportunity to interact with. This is definitely a standout opportunity!