Program Manager

Chicago, IL
Job Terms:
Start date:
Posted By:
Heather Farrin

Job Description:

Position Description
As a Program Manager, supporting our new program, your primary role will be to support the launch of the new brand/program in 2020 and bringing it to life alongside the Global Head of Facilitation and Faculty Enablement.

Since this is a new program within the company your role will be pivotal in helping put in place global processes for recruiting, raising skills, and retaining our faculty and establishing systems to control for consistency and quality, while allowing for scale.

As a program manager, it will be your job to make sure we are maintaining the right relationships with our faculty (internally and externally) throughout the life cycle to support this vision coming to life.

You will coordinate all logistical needs around organizing and deploying training for new faculty such as: maintaining training calendar, scheduling trainers for sessions, event-planning, correspondence with new faculty and internal teams, etc. 
Liaise with vendors and manage relationships for successful execution. 
Plan and implement a training feedback strategy for Training & Development team to evaluate success metrics. 


  • Interest in and ability to improve team and operational work efficiency. 
  • Experience with training or operations teams a plus. 
  • Strong organizational skills, written, and oral communication skills. 
  • Ability to multi-task, and work efficiently in a high-paced and changing environment


  • Program/Project Mgmt
  • Superior interpersonal and communication skills
  • Strategy and Operations for process creation and improvement


  • Facilitation experience
  • Experience in learning and development
  • Experience at a start-up, formal writing, and communications

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/find-work/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.