User Researcher - Bilingual (Spanish)

Sunnyvale, CA
Job Terms:
Hourly (Contract)
Start date:
Posted By:
Lindsay DesRochers

Job Description:

Aquent's Fortune500 client in Sunnyvale CA is looking for a Bilingual (Spanish/English) User Researcher for a 4 month assignment (40 hrs 5 days) with potential to extend beyond. 


We're looking for someone with a Bachelor's degree in HCI, Psychology or other related field and 5 years of User Research experience 

Your Approach to Work: 
• Research with agility: You have a strong working knowledge of formative & summative usability research methods, and how they are applied in a fast-moving organization. Experience with field studies, participatory design, heuristic evaluations, and competitive testing is also preferred. 
• Actionable Findings: You translate insight into action. You help teams understand customer needs, attitudes, and behaviors through thoughtful & actionable research. Your work informs both strategic and tactical efforts. 
• Creative: When you’re presented with a design or business problem, you think of multiple research approaches to help figure out how to make the experience easier and more delightful for our customer – and you’re excited to share the options as well as your recommendation. 
• Collaborative: You use your knowledge of the Design process in collaboration with other researchers, designers, content strategists, architects, product managers, and engineers to help transform complex problems into easy-to-use products. You recommend how to best address our research goals & questions so your partners don’t have to. 
• Self-motivated: You work without close supervision but you seek out and welcome feedback from senior Design leaders and managers. 

Skills & Abilities We Look For: 
• You are skilled at moderating live studies and know how to structure un-moderated studies. 
• You seek to enhance your work by incorporating research actively seek out research & metrics from other sources to provide comprehensive recommendations that inform the design and business strategy. 
• You work with our research partners (site analytics, market research) to synthesize and leverage existing data and coordinate research efforts 
• You work quickly and efficiently without sacrificing quality and know how to adapt to the ever-changing priorities of the eCommerce business. 
• You stay up-to-date with the latest industry news and developments. 
• You contribute to team processes and standards and help establish best practices for research. 
• You have strong presentation, communication, and negotiation skills