#150997

Client Solutions Manager

Location:
San Francisco, CA; New York, NY
Job Terms:
Temporary
Salary:
DOE
Start date:
09/16/2019
Posted By:
Carin Wallace
Date:
08/14/2019

Job Description:

Duties:

  • Provide answers to product questions and assist in product/tools education
  • Provide troubleshooting support to resolve issues by investigating issue and managing troubleshooting process
  • Identify optimization opportunities
  • Manage account creation process 
  • Submit and manage operational requests with GSS team
  • Assist in RFP process
  • Assist reporting needs

*Open to San Francisco or New York*

Skills:

  • Ability to communicate, collaborate, and work effectively on a team 
  • High intellectual curiosity and hunger to learn in ambiguous environment
  • Excellent written and vertical communication
  • Proven ability to be able to manage multiple work streams at a time with high attention to detail
  • Advanced Excel skills and experience working with data preferred
  • Strong passion for problem solving and customer service 
  • Passion for social media and general knowledge of advertising industry
  • Brand measurement studies experience  
  • Brand lift experience  

Education:

  • BA/BS degree preferred 
  • 3+ years experience in digital media industry preferred

Client Description:

This TOP social media company, headquartered in Menlo Park, CA, was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry  
  • Work in an Agile environment, in constant iteration and problem solving mode
  • Take part in global internal conversations that are happening with stakeholders, wherever they may be located, who are the best at what they do