UX Researcher

Job Terms:
Start date:
Posted By:
Carin Wallace

Job Description:


  • Research user experience features in computer software and other applications. 
  • Investigate ways to improve the end-user interaction with computer programs to increase satisfaction, brand loyalty, and overall use. 
  • Create reports based on market trends and user surveys, analyze the information, and report observations to the user experience manager. 
  • Relay information and ideas to the user experience team and other designers to modify existing computer features and graphics. 
  • Develop innovative solutions for existing user experience issues, create effective strategies to implement user experience changes, perform task analysis, troubleshoot remote applications, and execute prototype testing. 
  • Work with other researchers and internal teams to form a cohesive user experience platform. 
  • Conduct focus groups and gather survey results for future versions of the product or service. 
  • Plan and coordinate field and crowdsourcing efforts. 
  • Interact with clients to determine requirements and set expectations. 
  • Analyze and report on user data to inform design and deployment. 
  • Create user scenarios and stories to coordinate with other teams. 
  • Design and lead user focus groups and data collection.

Client Description:

This TOP social media company, headquartered in Menlo Park, CA, was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry  
  • Work in an Agile environment, in constant iteration and problem solving mode
  • Take part in global internal conversations that are happening with stakeholders, wherever they may be located, who are the best at what they do