#150803

UX Research Associate

Location:
Mountain View, CA
Job Terms:
Temporary
Salary:
DOE
Start date:
09/01/2019
Posted By:
Corey King
Date:
08/08/2019

Job Description:

As a Research Associate, you'll have the opportunity to support our research activities in developing innovative, user-friendly, best-of-breed products. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work independently. 

Overall Responsibilities:

  • Conducting independent research on multiple aspects of how users engage with novel products and experiences. 
  • Collecting and analyzing user behavior via qualitative methods, benchmark studies, lab studies, and surveys. 
  • Working with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment. 
  • Understanding and incorporating complex technical and business requirements into research. 
  • Evangelizing research findings to diverse audiences through written reports and oral presentations. 

Preferred Experience:

  • M.A./M.S./PhD. (completed) in Human Factors, Technical Communication, Cognitive Psychology, HCI/Computer Science, Anthropology, Sociology, or other field emphasizing human behavior. 
  • Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase. 
  • Excellent working knowledge of statistics and the principles of experiment design. 
  • Excellent leadership, communication, and teamwork skills. 
  • The ability operate in a very fast-paced environment. 
  • A deep desire to apply design toward expanding what's possible and improving the world. 

Skill/Experience/Education:
Mandatory:

  • BA/BS degree in Anthropology, Human Factors, Psychology, HCI/Computer Science, Anthropology or Sociology, related field or equivalent practical experience, plus 2 years work experience.
  • Experience conducting semi-structured interviews, contextual field visits, usability studies, either live or remote (e.g. Userzoom or usertesting.com). 

Desired:

  • M.A./M.S./PhD. (completed) in Human Factors, Technical Communication, Cognitive Psychology, HCI/Computer Science, Anthropology, Sociology, or other field emphasizing human behavior. 
  • 4 years of relevant work experience. 
  • Experience integrating user research into product designs and design practices. 
  • Experience in survey design (e.g. Qualtrics). Working knowledge of statistics and experimental design. 
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process. 
  • Effective interpersonal, communication, negotiation, and collaboration skills.

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles