The Producer, Digital Operations (Content Development) will support efforts involved in creating compelling content for all digital platforms. This includes pre-season planning, capacity management across digital teams, and in-season partnership with the Content Delivery team. S/he must be comfortable working across multiple teams, on short and long-term projects, taking projects from concept to final approval.
The ideal candidate will have a strong background in eCommerce and large-scale project management. S/he will also manage creation of content for desktop, mobile, email, and segmented audiences. Candidates must have experience in retail or CPG verticals and be comfortable with the fast-paced nature of fashion and marketing. The strongest candidates will also have a passion for and strong knowledge of digital and content trends, and emerging technologies and platforms. They will also have a working knowledge of ecommerce and merchandising metrics, and the ability to leverage data and cross-functional partnerships to inform difficult decision-making and execute complex strategies. In addition to project management, the Producer works with the Head of Digital Operations and cross-functional teams to execute processes that address operational needs and improve efficiency – a constant opportunity for a growing team.
Manages the definition and implementation of the seasonal pipeline for Online business.
Supports and leverages the development of cross-functional processes, systems, and training, driving cross-functional teams to execute tasks and deliverables on time, ensuring that scope and schedule expectations are clearly defined.
Works with team to maintain most efficient and effective processes and communication methods to manage projects and implement process change when needed.
Acts as an advocate within the brand for overall site quality and accuracy.
Manages resource planning and capacity management for all projects.
Utilizes key metrics for planning and prioritizing work; endorses usage and improvement of metrics across the team.
Responsible for direct management of Associate Producers on the team. Manages career planning, training and advancement for each individual.
Bachelor’s Degree or equivalent
4+ years of production experience of which 3 years of consumer based online experience (retail preferred) and 2 years of leadership experience in a supervisory role.
Experience with localization and international ecommerce markets.
Exemplary ability to quickly analyze project requests and to determine technical feasibility, required activities, and the appropriate resources required.
Strong working knowledge of web production and release processes, including direct experience with website tools and technology.
Superior skills in defining cross-functional and marketing/creative processes.
Ability to influence and coordinate activities among cross-functional, cross-channel teams.
Excellent oral/written communication, analytical and interpersonal skills to effectively work with all levels across the organization.
Demonstrated experience in people management and development.