Account Manager

Seattle, WA
Job Terms:
Start date:

Job Description:

This team will need to manually set up accounts on behalf of sellers. This process includes a seller information intake process, and manually transferring data from sellers into Seller Central, including bank account input, manual contract management, and host account set ups. 

This team will also assist with experience (ASIN) creation. This process includes managing a New Item Setup (NIS) process with sellers, manually transferring data from a NIS form into Seller Central, and validating and loading media files. Additionally, this team will review Stratus experiences before entering them into beta, manage and refine experience scorecards, and manually coach sellers on their experiences and ways to improve for the customer. 

This team will be expected to communicate with external sellers.

Required Skills:
- Data entry
- Good communication skills with external sellers
- Strong attention to detail

Preferred Skills:
- Experience writing Standard Operating Procedures
- Creative, Design, or Marketing experience