Research Assistant

Palo Alto, CA
Job Terms:
Start date:
Posted By:
Katie Denfeld

Job Description:

We think that AI is poised to transform medicine, delivering new, assistive technologies that will empower doctors to better serve their patients. Machine learning has dozens of possible application areas, but healthcare stands out as a remarkable opportunity to benefit people — and working closely with clinicians and medical providers, we’re developing tools that we hope will dramatically improve the availability and accuracy of medical services. 

We follow a simple but vital premise in the User Experience group: "Focus on the user and all else will follow." We're passionately interested in our users and strive to learn everything we can about their goals, needs, attitudes, and emotions to help define the products and experiences we create. We are a multi-disciplinary team of UX designers and researchers who collaborate closely with each other and with Engineering and Product Management to create innovative products that have real impact in people’s lives.

The Role:
As a Research Assistant in the AI Healthcare team, you'll have the opportunity to support our research activities in developing innovative, user-friendly products on the leading edge of Healthcare and AI.
You will primarily be assisting and/or conducting moderated user research sessions, such as interviews and usability studies (with in-person and remote participants). You will also be assisting other researchers with data analysis, reporting, and project logistics. We are looking for individuals who have excellent communication skills, are diligent, detail-oriented, and can work fairly independently.

Mandatory Skill/Experience/Education:

  • B.A./B.S. (completed) or M.A/M.S./Ph.D. (in progress or completed) in Human Factors, Social Sciences, HCI, Computer Science, Product Design, or other field emphasizing human behavior; or in lieu of degree, some related work experience.
  • 1+ years experience in user research role.
  • Some experience with medicine and/or healthcare.
  • Experience moderating user studies including usability studies and/or user interviews.
  • Experience with project management or overseeing project logistics.
  • Detail-oriented and ability to work fairly independently on a variety of tasks.
  • Interest in building/advancing a career in user experience research.
  • Strong oral and written communication skills.
  • Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.

Prescreen Question(s):
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Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles