Associate Digital Producer

San Francisco
Job Terms:
$34-$38 an hour DOE
Start date:
Posted By:
Lauren Wagenaar

Job Description:

The Assistant Producer role is responsible for implementation, execution, and management of digital production projects, ranging from marketing content campaigns to product launches. Key business partners include Marketing, Product Management, Project Management, Delivery Management, IT, Merchandising, Creative, and Client Experience. This role has an emphasis on Loyalty, Promotions, and Product. 

• Responsible for the on-time, on-strategy, high-quality digital execution of small marketing campaigns, product launches, and other site updates using content management system 
• Provide support for the digital production team on content development projects related to a variety of executional site needs 
• Maintain understanding of site standards, functionality, and available resources to quickly diagnose best course of action for project execution – partner closely with IT to resolve issues and assist in building new functionality 
• Works with cross-functional teams to mitigate issues related to delivery and escalates critical issues to manager. Provides input to Producers on the development of alternative solutions 
• Responsible for clear communication across cross-functional teams to ensure that all stakeholders are updated on project milestones, decisions, status, and delivery 
• Ability to troubleshoot and problem solve technical issues with digital content and/or product set up 
• Manage production approval process with cross-functional teams as necessary 
• Manage other projects as needed 
• QA site content and/or product daily and provide signoff for content release 

We’re excited about you if you have: 
• 3+ years of of relevant experience in website operations 
• Knowledge and experience with content management systems 
• Familiarity with tracking software such as JIRA and/or Service Now 
• Detail-oriented with high degree of accuracy 
• Self-motivated 
• Strong sense of accountability/dependability 
• Superior problem solving skills 
• Ability to multi-task, managing multiple projects, people, and initiatives in a fast-paced environment 
• Excellent written, verbal, and interpersonal communication skills 
• Mastery of Microsoft Office and workflow processes 
• Basic HTML knowledge a plus 
• Passionate about eCommerce space


Client Description:

Dedicated and passionate teams creating the best possible omni-channel consumer experience.  Work alongside individuals who are curious and confident, disrupting the status quo and taking chances with its innovation. This is a fast-paced environment, where there's room for fun, and the passion is real.