Account Manager

New York, NY
Job Terms:
Start date:
Posted By:
Katie Denfeld

Job Description:


- Client Services and Account Manager for the Creative Shop Small Buissiness Group (who does not currently have a sales team)

- Responsible for managing relationships with clients/client services

- Help source businesses for 1:1's, immersions and workshops

- Manage communication with businesses- client facing owner on our team

- Help plan workshops from logistics to follow up

- May help set up campaigns, organic content, use free tools (groups, messenger) for clients

- Must have thorough knowlsege of ads manager, LWI and IG Promote

- Must have thorough knowledge of ad products. 


  • Prior experience at social media company a plus, ideally as a CSM or Account Manager
  • Digital Marketing
  • Campaign Management
  • Social Media campaigns
  • Great Communication
  • Collaborative with partners on ours or other teams
  • Excellent writing, organization skills
  • Confident at trouble shooting autonomously and navigating to solution
  • Prior experience working in collaborative environments
  • Proactive- go getter, has an idea and runs with it
  • Experience working with a creative /strategy team


  • Bachelors Degree preferred
  • 4 years working in digital marketing/advertising and client services

Client Description:

This TOP social media company, headquartered in Menlo Park, CA, was built to help people connect and share. Over the last decade their tools have played a critical part in changing how people around the world communicate. With over two billion people using the service and more than fifty offices around the globe, a career at this company offers countless ways to make an impact in a fast growing organization.

Working here, you’ll:

  • Be part of their mission of community building
  • Work on the most visible apps and services in the social media industry  
  • Work in an Agile environment, in constant iteration and problem solving mode
  • Take part in global internal conversations that are happening with stakeholders, wherever they may be located, who are the best at what they do