START DATE pending Background Check
Education and Experience
This position requires at a minimum:
-5-years of experience in writing, designing, or developing publishable material about technical topics, and
-An associate degree, but preferably a bachelor's or advanced degree in English; journalism; communications media; technical communication; publishing; or other, related liberal arts.
-Explain the publishing process to customers.
-Estimate the time it will take to complete tasks and schedule projects to meet customer requirements.
-Contribute as an effective team member.
-Handle changing priorities and diplomatically react to advice and criticism.
-Consult with production staff and customers to improve information design, structure, and organization.
-Help customers to analyze and design information for specific purposes or audiences.
-Explain to customers, the processes for funding, distributing, and storing files for publishing projects.
-Research, fact check, write, edit, and help customers clear technical materials.
-Edit manuals, handbooks, management instructions, notices, publications, signs, tags, and other documents for organization, comprehension, accuracy, grammar, spelling, punctuation, and style.
-Reword information for clarity, conciseness, and (if necessary) specific tasks.
-Monitor the clearance and approval process.
-Monitor production stages.
-Notify customers about the status of the project via email notifications throughout the stages of the publishing process.
-Perform document management and tracking tasks for each document.
-Guide customers on the requirements of Section 508 of the Workforce Investment Act.
-Edit documents to be consistent with concepts and use of “Plain Writing.”
-Find process solutions to problematic projects by gathering data and interviewing customers.
-Meet with customers and team leader to identify issues with particular projects.
- Manage multiple, complex document projects simultaneously.
-Understand the capabilities of publishing software and content management repository.
-Prepare documents for composition using the high-end book publishing and track changes features of Microsoft Word.
-Use knowledge of Microsoft track changes to help customer submit documents.
-Respond to requests from the Material Distribution Center to upload artwork to BlueShare to reprint documents or coordinate revisions if necessary.
-Help customers develop usability surveys to ensure the information being presented is clearly understood by the intended audience and know how to test and analyze functionality and usability.