This is a Permanent/Direct hire on-site opportunity.
This opportunity offers relocation assistance and also the client will work with candidates who need visa sponsorship
What you'll do
The Senior Manager establishes and drives strategy for product design and execution of our associate experiences within our enterprise applications. You will join a leadership team with responsibilities that require creativity, technical expertise and business sense. You thrive in a dynamic environment with demanding business partners. Together, we will find solutions to meaningful design challenges at scale.
We need a seasoned design leader with a record of shipping user experiences and user interfaces (UX/UI) for business-to-business (B2B) software.
What you'll do
Recruit and develop top talent by mentoring and managing a small team of designers
Establish and communicate effective design processes through a deep understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions
Lead designers through dynamic requirements with complex business needs, including multiple projects with dependencies on other internal teams
Apply and further develop your experience in developing new approaches to design based on industry standards, including agile and lean product development methodologies
Deliver a product roadmap with business partners to drive a creative omnichannel associate experience strategy
Gain strategic alignment within and across the organization
Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)
Manage and approve prototypes, specification documentation and style guides
Provide overall direction for design
This Manager and the team will focus on designing a portal for Global workforce management, a concentrated effort to provide hourly associates and managers tools to control their work/life balance and report on coverage in the stores. These tools will let associates control their scheduling, shifts, time off requests and other detailed information for all stores in all markets. It will also allow managers flexibility to approve and set their own store staffing plans. Reporting will allow for everyone from store manager to Home Office to view coverage needs and reports to make adjustments and decisions for respective areas.
The associate will manage designers supporting the team. The associate will also be responsible for creating design deliverables and partnering with product/engineering to create best in class products.
Please include Portfolio (include a link or an attachment with your application)
- Bachelor’s Degree and 4 years design experience OR Master’s Degree and 3 years design experience OR 6 years design experience
- Minimum 2 years experience leading design teams and managing direct reports
Demonstrated success infusing design thinking into the culture of an organization, demonstrated by leadership in a culture of customer-driven innovation
5-7 years experience in software design or related field
5-7 years experience building efficient scalable systems in mobile enterprise applications, eCommerce, SaaS or a related field
2 years experience developing internal user experience solutions with agile methodology
2 years experience crafting internal user experience solutions for internal tool development using modern technologies
Ideally versed in both online and integrated retail environments
Experience effectively working with cross-functional senior leadership