Aquent's client, a Fortune 500 multi-national tech company in Mountain View, is seeknig a Voice Designer for approx. 6 months or longer. This role is intended to provide expertise in conversation design to support the UX team responsible for designing experiences. You’ll leverage your expert knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.
Minimum 2 years of experience designing voice experience is required.
-- Develop high-level and detailed conversational flows, multimodal mockups, and prototypes to effectively communicate conversational interactions and design ideas.
-- Create detailed, comprehensive conversation design specifications in collaboration with Engineering.
-- Define and extend voice personæ for various new product areas.
-- Evaluate usability and audio consistency of existing dialog flows and recommend design changes.
-- Create guidelines, reference artifacts, and resources for to assist in conversation design and prompt writing.
-- Align design expectations and communicate requirements with cross functional partners in UX, PM, and Eng.
- BA/BS degree in Human-Computer Interaction (HCI), Linguistics, or a related field, or equivalent practical experience.
- 2 years of experience in designing voice experiences.
- Experience in designing voice-only and voice-forward interaction flows across a variety of usability contexts and device types.
- Ability to effectively collaborate with an interdisciplinary UX team that includes visual interaction designers, motion designers, user researchers, UX engineers, and UX writers.
- Experience working with closely with product and engineering partners
- Ability to thrive in ambiguity.
- Experience with qualitative usability testing.
- Experience on a design team that ships consumer products.
- Experience in persona designing/writing.
- Experience in designing and tuning directed dialog and natural language speech grammars.
- Demonstrated technical knowledge of relevant topics in discourse analysis, pragmatics, and prosody.
- Technical knowledge of the mechanics of speaking and writing.