UX Researcher

Minneapolis, MN
Job Terms:
Start date:
Posted By:
Lindsay DesRochers

Job Description:

Aquent's Fortune500 client in Richfield, MN is looking for a UX Researcher for a 5 month assignment (40/hrs 5 days on site) with potential to extend beyond. With travel outside of Minnesota that will be 10-15% of the time. 

Responsibilities/Deliverables that the resource will be responsible for: 
• Create research plan, which includes methodologies, objectives and baseline tasks/goals. 
• Obtain insight from stakeholders on the needs they have to define the proper research. 
• Create store visit and screener documents to ensure target market and targeted user groups are properly identified. 
• Define user tasks and scenarios for research materials to achieve study objectives 
• Develop discussion guides for research 
• Facilitate one-on-one usability testing sessions 
• Moderate ethnography/contextual sessions 
• Report and analyze test findings into a clear format and deliver to larger multi-disciplinary team 
• Comfortable with peer reviews and critique/discussion around methodology 
• Ability to create end-user profiles/personas/archetypes 
• Collaborate with Senior Manager and Associate Manager in creating presentations and ensuring themes found in research are properly communicated in findings report. 
• Ask thoughtful questions to derive understanding of needs, and seek answers when they aren't readily available. 

Normal Day in the life: 
Meeting with project teams, heads down planning research, conducting research, heads down compiling reports from research 
50% - desk time – planning, reporting 
30% - meeting 
20% - facilitating 

Skills Overview: 
• Basic to intermediate knowledge of User Research principles, methodologies and deliverables. 
• Intermediate ability to communicate end-user needs and solutions effectively, build consensus, and justify decisions. 
• Ability to analyze data to arrive at meaningful findings, and the difference between data vs. insight. 
• Qualitative user experience research methods including heuristic evaluation, usability testing, concept testing, field research, ethnography, discovery research, paper prototyping, remote research and guerilla methods. 
• Testing applications on a variety of platforms (desktop, tablet, mobile) and understands the intricacies, challenges and best practices of conducting research on these platforms. 
• Both moderated and unmoderated research approaches 
Preferred Skills/Nice to have: 
• Ability to create/maintain personas 
• Ability to self-define needed research process within specific cross-functional product teams. 
• Detailed-oriented individual that can manage multiple projects simultaneously. 

Technologies needed: 
1. Word 
2. PowerPoint 
3. UserTesting (optional) 

Soft Skills needed: 
1. Communication 
2. Accountability 
3. Multi-tasking 
4. Attention to Detail 
5. Initiative 
6. Flexibility 
7. Assertiveness