Content Designer - 9171609 - SV

Silicon Valley, CA
Job Terms:
Start date:
Posted By:
Ryan Stipes

Job Description:

World-class design helps power the success of small businesses and self-employed people around the world. Our designers are involved at every step of a project—from gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect designs. And we’re innovating through machine learning and conversational UI to make every interaction delightfully simple. We’re inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to create bold and elegant solutions that power prosperity around the globe, we want to hear from you. 

What you’ll do: 
Execute end-to-end content strategy for multiple platforms 
Craft user interface text, conversational UI scripts, product messaging, landing pages, emails, and other project deliverables 
Transform complex accounting jargon into conversational, approachable language 
Evangelize the company voice and tone through example, training, and reviews 
Push and evolve content frameworks and patterns based on brand guidelines 
Collaborate effectively with other designers, content strategists, product managers, marketers, and researchers 
Solicit feedback and contribute constructively to design reviews 
Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
Conceptualize a broad spectrum of ideas and then narrow based on experimentation and customer research 

Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately 

What’ll get your foot in the door: 

5-8 years of experience in content design, content strategy, or related field 
Bachelor’s degree in English, Journalism, Human-Computer Interaction Design, or other relevant field 
Deep knowledge of design principles and methods 
Curiosity and commitment to testing new ideas and innovating to drive business results 
Effective communicator, presenter, and negotiator 
Excellent verbal and written English skills 
A strong online portfolio demonstrating your strong craft and collaborative process