Digital Delivery Manager / Web Producer

South San Francisco, CA
Job Terms:
Start date:
Posted By:
Erica Schmidt

Job Description:

The Delivery Manager reports to the Team Lead and is accountable for delivering high-quality, timely, and efficient digital customer experiences through Web/Mobile. 


  • Deep familiarity with service production marketing technology, processes, and tools
  • Digital media knowledge and experience in multichannel/digital marketing preferred
  • Ability to apply data and analysis to make data-driven decisions to optimize web and mobile products in order to improve the Digital Customer Experience
  • Must have hands-on experience with Content Management Systems; Adobe Experience Manager a plus
  • Ability to evaluate web design and content to ensure that it is visually impactful, meets brand guidelines and exhibits all of the best practices for delivering fully responsive web content to the targeted audience
  • Must have hands-on skills with HTML and CSS
  • Strong project management skills to meet goals within constraints of time and budget
  • Excellent attention to detail, communication, organization and problem solving skills to ensure quality and consistency of deliverables
  • Adept at vendor/agency management to maintain healthy partnerships and deliver operational excellence

Education: Bachelor's degree

  • 3-5+/5-8+ years experience working in digital/software marketing, digital production, marketing technology, or marketing operations related functions
  • 3+ years experience in website development and management of content-oriented websites
  • Experience with the digital landscape: web, mobile, online ads, social, apps, etc.
  • Experience with SEO and web analytics; experience with Adobe Analytics a plus
  • Self-motivated, driven individual who is happy working in a fast-paced environment; ability to work well independently or in a team setting
  • Strong sense of responsibility and accountability required
  • Experience in the software, CPG, pharmaceutical or biotech industry preferred