UX Research Assistant

Mountain View, CA
Job Terms:
Posted By:
Courtney Schaefer

Job Description:

Aquent's client, a Fortune 500 multi-national tech company in Mountain Vewi, CA, is seeking a Research Assistant to support the user experience team. You’ll conduct and assist in primary research efforts to help reveal what our users need from our products.


  • Conduct qualitative user research, primarily in-lab usability sessions 
  • User study moderation 
  • Administer questionnaires and surveys 
  • Assist other user researchers with various user research preparation activities 
  • Research plan and literature reviews 
  • Lab setup & management 
  • Liaise with participant recruiting teams and participant onboarding 
  • Note taking and data capture 
  • Highlight-video creation 
  • Data preparation and coding 
  • Basic user testing analyses 
  • Draft findings, recommendations, and reports based on user research 
  • Advocate research findings to diverse audiences through written and oral presentations.

Minimum Requirements:

  • BA/BS degree in Anthropology, Human Factors, Psychology, HCI/Computer Science or other related fields, or equivalent practical experience
  • At least 1 year industry experience conducting user research 
  • Experience with one or more of the following methods: usability studies, concept tests, benchmarks, diary studies, interviewing consumers, field research, surveys.
  • Detail-oriented and ability to work independently on a variety of tasks 
  • Strong oral and written communication skills. 
  • Effective interpersonal, communication, negotiation, and collaboration skills. 
  • Can prioritize time between multiple projects, and be flexible by adapting to changing schedules and different projects.

Nice to Have:

  • M.A/M.S./Ph.D. (completed) in Human Factors, Social Sciences, Human-Computer Interaction (HCI), Computer Science, Product Design, or other field
  • 2+ years of relevant work experience. 
  • Strong knowledge of experimental design and statistical analysis 
  • Technical aptitude, familiarity with basic graphic and video editing tools preferred. 

Prescreen Questions:

  1. Do you have experience conducting usability studies in industry? If yes, then for how long?
  2. Which user research methods are you most familiar with?

Client Description:

One thing we know is that this client, as big as it is, is still setting the standard for not only the product they’re turning out, but for the way they conduct business.

Our client is the global leader in technology, with offices in many major cities. As different as those cities are, you can expect that the personality of each office is the same. Commonalities include bringing people together in the physical work space, outlets for creativity (outside work-related exercises), and a setup for brainstorming on the fly, whenever the opportunity strikes.

What they see in your resume, if you’re selected, is your ability to be an autonomous thinker, and a team player; someone focused, and driven to push the envelope who can also let down their guard and have fun with the team while doing it; someone who has the intellectual capacity to challenge even the most innovative thinkers without the hubris that tends to accompany it. No egos here!

Here, everyone is considered a project owner, and expected to give 100%, even when the path forward isn’t necessarily clear.

Work here, and know you’re working with a Forbes #1 rated company.

Work here, and know you’re setting the pace for digital products globally.

Work here, and find the challenge of your career!

And in case you’re afraid you won’t have time for other things, you’ll be able to take advantage of:

  • Fitness center access

  • Discounts on things like dry cleaning and oil changes

  • Free lunches

  • Convenient commuter shuttles