Community Manager

San Francisco, CA
Job Terms:
Start date:
Posted By:
Heather Farrin

Job Description:

Who we are

The Social team is part of Global Consumer Marketing and we help communicate our thoughts and announcements to the world. We also help monitor conversations happening and even join them! We help show the fun side in areas that people are passionate about. We work closely with stakeholders such as Comms, Product, and executive leadership to help generate positive conversation, usage, and education.

What you’ll do

You will be responsible for monitoring conversation and managing replies where appropriate - you must have a strong knowledge and passion for all things movies and TV.

You will be asked on occasion to attend shoots, events, and activations - to help with celebrity content capture or interviewing. So US travel is part of the role. The Community Manager is a publishing role, so whilst the office hours are the standard 9-5, occasionally you will be needed out of these hours.

You are obsessed with Social Media and how to build a community and how content travels on the platform. You know what it takes to have a strong Social voice, and you practice what you preach.


Our ideal candidate will have:

  • Strong social skills. Ability to communicate thoughtfully, expertly, and engagingly across platforms

  • A track record for developing insightful, interesting content

  • Impeccable writing and editing skills and a passion for storytelling

  • Ability to think on your feet: being able to respond to events quickly

  • Attention to detail

  • The drive to see projects through from planning and concept development to execution and analysis

  • A desire to work in a fast-paced, collaborative environment


  • Minimum 2-3 years experience in community management, having run social presences for a brand.

  • Razor sharp editing skills: Can digest voice and apply to all content

  • Understanding of the marketing, media and digital advertising landscape

  • Preference for a fast-paced and dynamic environment; track record working across complex cross-functional Team

  • Resourcefulness, attention to detail, and comfort offering solutions and clarity where there is ambiguity

  • Proficiency crafting creative, inspiring, stories that communicate complex concepts simply

  • Outstanding communication, teamwork and interpersonal skills; team-first mentality

  • Passion for and knowledge of how the service works and how marketers use it

  • Curiosity and willingness to learn

  • Strong organizational and time management skills

Client Description:

This online news and social networking service is building a platform where all voices can be heard, creating fun ways for people to express themselves. They pride themselves as innovators who are not afraid to experiment. They are a learning organization with a growth mindset and they are always looking for ways to improve their product and themselves.

This company has a bold aspiration to reach every person on the planet. They believe that goal is more attainable with a team that understands and represents different cultures and backgrounds and are committed to inclusion and diversity in every aspect of the organization. Here, passion and personality matter. You’ll work with creative and curious people across the globe!