Content Strategist

Merrimack, New Hampshire
Job Terms:
Start date:
Posted By:
Mark Gatza

Job Description:

Our client is a large financial institution in Merrimack, New Hampshire and they are looking for a UX Writer/Content Strategist to join their customer strategy and integrated marketing team for a 12+ month contract. This UX Writer/Content Strategist role is 40 hours a week, health benefits and 401K offered.

The customer strategy and integrated marketing team is looking for a creative, thorough, and detail-oriented UX Writer/Content Strategist who is committed to consistently providing quality work for our organization’s needs. 

UX Writer/Content Strategist Responsibilities: 

  • Working with our 40+ team of writers and content strategists
  • Partner with internal leaders to define content requirements and strategy that best achieve business goals and align with creative brief, when applicable 
  • Write for the digital experience in a way that makes complex financial concepts easy to understand 
  • Collaborate with business partners, UX designers, and usability specialists to provide for a smooth implementation of content deliverables 
  • Be creative, strategic, and good-humored under tight deadlines ? 
  • Geek out over brand guidelines 
  • Incorporate customer feedback, user research, and marketing metrics 
  • Partner with other writers to leverage and share ideas and make recommendations that apply broadly across multiple channels 
  • Use content diagnostic data and applies those insights to improve existing content and develop better content ideas for the future 
  • Work with subject matter experts to ensure that content aligns with Fidelity POVs 
  • Work with legal reviewers to ensure compliance while delivering content with an appropriate customer tone 

UX Writer/Content Strategist Skills: 

  • Ability to write clearly, simply, conversationally 
  • Reasonable understanding of financial services industry and investing 
  • Relationship-building skills and confidence to seek answers within teams, business units, and large organizations 
  • Ability to work independently, quickly, and thoroughly to prioritize and complete tasks under multiple deadlines 
  • Presentation and communication skills 
  • Writing for multiple formats – mobile, long-form articles, video, learning modules, marketing experiences, email 
  • Working knowledge of how to optimize for online search Flexible, agile mindset who can pivot based on what the data is telling us 

Education & Experience: 

  • Applicable undergraduate degree 
  • Financial services experience preferred 
  • 5+ years of writing for digital experiences 
  • UX experience 
  • Journalistic or learning and development experience